@Katythehawker123 You can try clearing Origin's cache, and if that doesn't work, uninstalling and reinstalling Origin only, which wouldn't affect your installed games.
https://help.ea.com/en-us/help/faq/clear-cache-to-fix-problems-with-your-games/
https://help.ea.com/en-us/help/origin/origin/manually-uninstalling-origin/
If these steps don't help, it's possible that IP was removed from your account. This could be a mistake, but if you bought the EP from an unauthorized third-party seller, you might have received a bad code. For over a year, EA has been systematically deactivating codes that were originally stolen or otherwise fraudulently obtained, even though players usually had no idea that there was anything wrong with their purchases.
The only way to find out if this has happened, or to correct a mistake, is to contact EA customer support and have someone on that end look at your account. If you did in fact buy the pack through Origin or another legitimate seller, it would be helpful to have any proof of purchase or ownership (receipt; photos of disc, case, insert; etc.) on hand for the chat.
Clearing the cache didn't seem to work, anything else you could suggest? Or how would I go about purchasing it again as it says it's purchased on my Origin
