Sims 3 Keeps Crashing, Repeatedly
Hi All! I wanted to reach out, because you guys have been able to help me in the past. My issue is that starting about a month ago, I was getting back into the Sims 3 after a short break. I'm very ...
Forum Discussion
Hello @puzzlezaddict,
So a slight update. I did my best to repair install, but unfortunately the forum you advised wasn't synonymous with my computer, so I did the best I can. Alongside that I ran into similar issues clean-uninstalling the graphics driver, because my computer is running a Qualcomm Adreno graphics card and therefore doens't work with the DDU, at least from my understanding. After my attempt at clean-installing both, I started the game again in my tester account and yet again it crashed. Thank you so much for your help so far, though, I just wish my computer was more cooperative to you aid.
@TheRaddestCrow I'd actually forgotten that DDU didn't support Adreno graphics drivers, so sorry about that. There's still a way to uninstall the driver, not as cleanly as DDU would do, but it's better than nothing. Hit Windows key-X, choose the Device Manager, open the Display adapters section, right-click the name of your graphics chip, and under the Driver tab, click Uninstall. Then restart your computer, and Windows should download a suitable driver, probably the same one, but hopefully it'll work better once reinstalled.
Hello @puzzlezaddict,
Don't worry about it! It's all good.
I uninstalled the driver and restarted like you recommended, and then I started a game in the tester admin account. I was able to play no problem for about 20 minutes, and feeling optimistic I exited and tried a tester world in my regular account with no packs or mods. I was able to play about 10 minutes and was extremely excited before the game crashed. I'm not completely sure there's even a possible fix for this, do you have any other ideas?
@TheRaddestCrow I'm running out of ideas, to be honest. You could try capping your in-game framerates at 30, which would reduce the workload on the processor and graphics chip. And you could try playing in a clean boot:
The one service to leave enabled is the EABackgroundService, which the EA App needs in order to run. Disable the rest as described.
The one other important detail is whether your laptop can cool itself properly. You'd need an outside tool to check CPU temperatures, for example hwinfo (which is free). It's worth looking into even if the laptop doesn't feel hot. The various tools available are all a bit different, but with hwinfo at least, you could leave it open and check on the max temperatures after you were done playing or the game crashed.
