Forum Discussion
puzzlezaddict
2 months agoHero+
w0ahitsliv Please try a new admin account on your computer. Don't link it to your Microsoft account or Apple ID, or to any email address; just see whether you can install Store content. You may need to repair the game (EA App > Sims 3 > Manage > Repair) first, especially on a Mac.
If this doesn't help, please let me know whether your computer runs Windows or macOS as well as what antivirus you use.
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