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BlackfoxKitsune's avatar
BlackfoxKitsune
5 years ago
Solved

sims 3 login keeps rejecting password

so i know my password it's the same password i use to log into the website for sims 3. but for some reason on the sims 3 game it just keeps saying wrong password, yet i can log into the website of EA...
pc
technical issues
  • EA_Darko's avatar
    EA_Darko
    5 years ago

    Hey @BlackfoxKitsune if seeing an error that your password does not meet the criteria then you will need to choose another password.

    If nothing works then you can contact our live support at help.ea.com.  

    To  speak with a chat or phone adviser:

    Click on your product Origin

    Then select 'PC

    Manage my Account'

    Can't log in

    Finally, you can choose to begin a chat or request a call back.

     

    Darko

     

EA_Darko's avatar
EA_Darko
Icon for Community Manager rankCommunity Manager
5 years ago

Hey @BlackfoxKitsune if seeing an error that your password does not meet the criteria then you will need to choose another password.

If nothing works then you can contact our live support at help.ea.com.  

To  speak with a chat or phone adviser:

Click on your product Origin

Then select 'PC

Manage my Account'

Can't log in

Finally, you can choose to begin a chat or request a call back.

 

Darko

 

BlackfoxKitsune's avatar
BlackfoxKitsune
5 years ago

@EA_Darko  thanks for that link i'm going to have to contact that concerning other issues as well. there is something going down your side, you need to get the web hamsters to have a look at your site and systems.

 
@puzzlezaddict  Thank you for this, and yes i've already done this to no avail in my case. it was a 2013 fix that worked well when i last had this issue but there seems to be something deeper on EA's end this time because as i've been finding out it's not just effecting sims 3 but a number of other things as well.

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