Sims 3 login
Hello, Yesterday I bought a bunch of Sims 3 expansion and stuff packs to go with my game and used points from that to buy a few things from the store. However, when I went to download the large amo...
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I’ve just tried that method and it didn’t work unfortunately. I still have the exact same issue.
I have the Sims 3 on Origin, on PC.
I use the same account across EA/Origin and the Sims 3 Store.
@sweetteabirdie Try clearing Origin's cache:
https://help.ea.com/en/help/faq/clear-cache-to-fix-problems-with-your-games/
and repairing the game in Origin: open your game library, right-click on the Sims 3 icon, and select Repair.
If that doesn't help, I'm curious whether the issue is contained to the one user account on your computer. Please create a new admin Windows account and try downloading content there. Make it a local account, as in, don't sign into Microsoft, and don't sync with any other services. The account name should contain only letters and numbers, no special characters.
I'm not suggesting you need to switch accounts, just that this is a useful test to distinguish between diffferent categories of issue.
I have the same problem.
I had to reinstall windows, and when I reinstalled The Sims 3 everything was fine. But when I started downloading the sets using The Sims 3 inner Download Dashboard, the Dashboard will sometimes fail to download some of the items and show a notification saying that I don't own the object I was trying to download.
I have never used pirated content or installed something that I don't own, so this is 100% a bug. Then if the same error happens more than three times, a window will appear asking you to login. This login window always loops and its imposibe to download anything else (From the game or from the The Sims 3 page).
I have reinstaled, repaired The Sims 3 a couple of times and used the solutions posted above, but the "You don't own" error will always eventually appear, and the login window bug will follow it. and because the bug keeps ocurring you are never able to fully reinstall the game content.
@Kote-nox Do the downloads work if you only install from the store website? The in-game dashboard has always been finicky and unreliable.
@puzzlezaddictThe bug happens with both, the dashboard and the website.
Edit: Is important to say that the login window that loops may be slighty different than the one you use to login in the launcher and the one in-game. Because those two login windows always work fine. Is the one that pops-up to confirm your identity when downloading the one that's buggy. That window seems to be trigged by to many downloading errors of the type I mentioned.
