Forum Discussion

Anonymous

13 years ago

Sims 3 Not Recognising Graphics Card

I recently got a new laptop (Toshiba Satellite C50D-A-133) with Windows 8.1 installed and an AMD Radeon HD 8210 graphics card. When I installed Sims 3 it came up with an error message that read something similar to: "Graphics card not recognised. Settings have been set at highest level. You can change this if you experience problems with gameplay." I have looked at tons of forums and followed any advice given on them but none of them have worked. When I use Sims 3, ignoring the error message, it worked fine but when I installed my other expansion and stuff packs the graphics would be set at their lowest setting and I could not change them.

Any help would be much appreciated.

technical issues

21 Replies

crinrict
Hero+
13 years ago
You need to do the following.

In the GraphicsCards.sgr file (make sure to backup the Original):

0x9834 AMD Radeon HD 8210

I have to get backt to you on the other files since I don't know how good your card really is. Need to check with some other people.
Anonymous
12 years ago
Okay, done that. Thank you.
crinrict
Hero+
12 years ago
What does it say now ?
Anonymous
12 years ago
It says "hardware not recognised" and the settings are all at their lowest.
crinrict
Hero+
12 years ago
And in the file ? Still found: 0 match: 0 ?

Haven't heard back from my friend. Might be busy with new years.
Anonymous
12 years ago
Sorry for the late reply, the DeviceConfig now only says
=== Options ===
=== Default Options ===
crinrict
Hero+
12 years ago
Sorry, my fault,

should be card 0x9834 "AMD Radeon HD 8210"
Anonymous
12 years ago
Sorry, DeviceConfig still says the same.
crinrict
Hero+
12 years ago
What happens if you restore the backup.

Does it go back to at least having a card ?

Did you try cyri: http://systemrequirementslab.com/cyri if it says you can actually run the game ?
Anonymous
12 years ago
After changing back to the original, the DeviceConfig still said the same and when I tried the website you suggested, to see if I could run it, it said my CPU speed was too slow and my OS was not originally supported when the game was released.