Forum Discussion

IzzyL4136's avatar
12 years ago

Sims 3 pets where is my backed up content on my Macbook Pro?!!!!!

Everytime I have a serious issue with a computer, where it needs to be completely reset or wiped out, or I even have to buy another one, I haveto reinstall The Sims 3 and start life ALLLL over again.  It's gotten to the point where I have had to start all over again with my Sims game around 4 or 5 times.  This time, when my mac crashed and had to be erased about 2 days ago, I was actually able to back my game up.  I have reinstalled Sims 3 and Sims Pets, but my content is not there.  It's as if I just bought the game and never played it before. I can SEE my backed up files on my computer, titled "Izzy's Sunset Valley" and "Izzy's Sunset Valley backup" along with a bunch of packages and other files from the game, but I'm not able to open them or access them somehow through Sims. Please help me, I really don't know what to do to get my game back.  I REALLY don't want to start The Sims ALL over again, for the umpteenth time in my life. Can anyone help me out? Some sort of computer genius, or apple genius? Anyone? PLEEEEEEEEASE!!!

3 Replies

  • EA_Spectre's avatar
    EA_Spectre
    Icon for Community Admin rankCommunity Admin
    12 years ago

    Your save files should be stored in Documents -> Electronic Arts -> The Sims 3 -> Saves

    When you uninstall the game, please make sure to keep these save files.

  • IzzyL4136's avatar
    IzzyL4136
    12 years ago

    Thank you so much for answering!! However, I checked my documents and found the folder "saves" but it's empty when I try to open it without having Sims3 opened.....is there supposed to be something in there when I open it, or does this mean that it's empty??

  • Anonymous's avatar
    Anonymous
    12 years ago
    Approved
    Hi,

    If you can see your backed up save files on your computer, drag them into the location that EAUrsula indicated. The games should then be available when you play TS3.