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tote10013's avatar
tote10013
Seasoned Newcomer
9 months ago
Solved

Sims 3 screen goes black when opening in launcher

On PC. When I click on sims 3, I have no problem opening the app. After hitting play, it goes completely black. I've tried repairing the game and changing the setting on fullscreen from 1 to 0. When I put it on 0, the game loads, but everything is too small. When I change the options in sims 3 to full screen, the screen freezes and cannot use my mouse. What can I do?

I do have multiple expansion packs and custom cc. No mods installed.

bug
custom content (cc)
pc
technical issues

5 Replies

  • tote10013's avatar
    tote10013
    Seasoned Newcomer
    9 months ago

    I also tried to play sims 4 and had the same problem. No mods, expansion packs, or cc.

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    9 months ago

    tote10013  When you change to fullscreen in Sims 3, do you also change the game's resolution to match your monitor?  If not, please do that first, then select fullscreen, and see what happens.

    Please try the same with Sims 4 as well.

    If this doesn't help, please provide a dxdiag.  Click Windows key-R, enter dxdiag in the run box, wait for the scan to finish, click "Save all information," and save the file to your desktop.  From there, you can attach it to a reply using the paper clip (Attachment) icon included with the other formatting buttons.

  • tote10013's avatar
    tote10013
    Seasoned Newcomer
    9 months ago

    I can load the game without being in full screen and play. Whenever I switch it to fullscreen, the mouse stops working. If I try to load the game with full screen already enabled, it is completely black. 

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