What is going on with the Store? Has EA completely given up on its Sims3 customers and fans? I have contacted EA a few times and was told by one person there are no problems with the site, and by another that they are aware of the problem and are working on it. The Store has been down for over a month now with the same specials that expired on 10/12/16. The Make Me An Offer section has said "Don’t worry, we have one of our best people working on it." for almost a month now. Where are their best people and are they really working on it? There are login issues too. Some pages will not even let you log in. Answers please!

Reiterating that this is still an issue with the Sale page still not updated, and the Make Me An Offer not working at all. (same as poster indicated) The Welcome tab has been hit or miss over the last two weeks as well. The Daily Deal appears to be working as intended. Would be nice to have these features restored. Thanks!

Toddlers were the main thing that kept me from TS4 too and I always said I'd buy it whenever they were added. Got pretty much every EP & SP from the previous sims games and have been playing since the release of the original. However, I don't want to support companies that don't offer their customers support in return, so I'm holding off buying until the TS3 issues are properly addressed. If they never are, then I'll never become a TS4 player and that'll be it for me buying EA games as a whole too. Got more games already than time to play them, so I'll do just fine. It'd be a shame though, this is the first time I've even considered skipping a sims installation.

@Catlee2 the Weekly Specials did indeed end for everyone as you see so this isn't limited to your experience. It is definitely something we will be addressing going forward but we don't have an ETA on it just yet as we have some other The Sims 3 work in progress that we need to handle first. As soon as I have a date on when we'll have the Weekly Sales scheduled again I'll let you know. Thanks

All these issues started for me on the 12th so I was going to wait another day to nag a bit about it. But hey! Might as well join in now. There have been a few times when my account worked fine except mmao. Most often I can't even log in. The thing that seriously irritates me is the banner ad on the main page that changed after Halloween. It touts mmao. Given that I haven't been able to use that feature for a month it seems like a slap in the face. Probably over-reacting. This doesn't help you I know but misery loves company and all that. It also doesn't hurt to remind the folks at EA that we're unhappy. Best luck to you.

Welcome to the waiting game, guys. We've been here a while so join us and I guess get comfy and have some cookies. *tired but friendly smile*

Sims 3 Store Specials, Login, and Make Me An Offer Broken

235 Replies

Vgrace573
9 years ago
All these issues started for me on the 12th so I was going to wait another day to nag a bit about it. But hey! Might as well join in now.

There have been a few times when my account worked fine except mmao. Most often I can't even log in. The thing that seriously irritates me is the banner ad on the main page that changed after Halloween. It touts mmao. Given that I haven't been able to use that feature for a month it seems like a slap in the face. Probably over-reacting.

This doesn't help you I know but misery loves company and all that. It also doesn't hurt to remind the folks at EA that we're unhappy.

Best luck to you.
rumbutter
Hero (Retired)
9 years ago
try clear the internet cache and or switching browsers if using safari,opera or chrome try IE or Firefox
crys4204e
9 years ago
Cache and cookies are not the problem, it has to do with their site. Several other people are having the same issues. https://www.reddit.com/r/thesims/comments/5alqdb/sims_3_site_login_not_working_anymore/
crys4204e
9 years ago
I hope more people speak up so we can get an answer :eahigh_file:
rumbutter
Hero (Retired)
9 years ago
TY I'll bring this to the attention of a Community Manger

@EA_Mai or @EA_Kristi please and thank you in advance
crys4204e
9 years ago
Thank you Very Much!
Shar102
Rising Novice
9 years ago
Hey all.

Happy that I'm not the only one having issues with the login. It started a couple of days ago, more or less: my welcome page on the launcher is all blue and I can't login in game as well. Tried to clean cache on IE thinking it was the source of the problem, it gives me Error 500 Internal Server Error most of the time (I managed to login on the site once after the cleaning, but when it opened up the launcher it was the same as before).

I hope EA staff figures out quickly the solution. Cheers 🙂
crys4204e
9 years ago
Just curious, how long does it generally take for a reply from a community answer? Thanks!
Shar102
Rising Novice
9 years ago
Hey again.

In the end, I have the login working almost perfectly again: no idea what I did/what happened. Probably cursing the login system wounded its pride and it decided to surprise me. 😃

About the how much time does it take for the guys/girls of EA Staff to reply, I have no idea, sorry.

Hope you too manage to get the login back soon. Cheers 🙂
GMGamerGirl
9 years ago
Reiterating that this is still an issue with the Sale page still not updated, and the Make Me An Offer not working at all. (same as poster indicated) The Welcome tab has been hit or miss over the last two weeks as well. The Daily Deal appears to be working as intended.

Would be nice to have these features restored.

Thanks!