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@Aptmass I'm sorry this didn't stay fixed. Just to clarify, what was it that temporarily allowed you to play? Could you ever load your save after you'd already played it? Did you have a Windows update in the last few days? It would also help if you could run another dxdiag; hopefully it will list some new TS3-related errors. Here are the instructions again, so you don't have to go looking for them:
https://help.ea.com/en-us/help/pc/how-to-gather-dxdiag-information/
Here:
- puzzlezaddict7 years agoHero+
@Aptmass I'm still curious if the game ever worked, for how long, and what appeared to fix the issue, even if temporarily.
However, regardless of the answer, you should update your graphics card drivers. Both the Nvidia and the Intel cards have newer drivers available. You can find them on the driver page for your computer:
https://www.dell.com/support/home/us/en/19/product-support/product/g-series-15-5587-laptop/drivers
Click "Show all 45 Downloads," then scroll to the bottom to the Video category. (You can update GeForce Experience too, if you use it, but there's no reason to install if it you you haven't already.) Be sure to at least install both the Intel and Nvidia drivers, then test the game.
If this doesn't work, please clean boot your computer, and temporarily disable your antivirus/firewall. Again, test the game, and let me know whether anything changes. Here's how to clean boot:
https://support.microsoft.com/en-us/help/929135/how-to-perform-a-clean-boot-in-windows
- 7 years ago@puzzlezaddict The game only worked one time after I put those IP files in my save.
I later tried after it did it again, to put the files out and put them back again but didn't work.
Now I will try to test my Sims 3 game.- 7 years ago
...Aaand that didn't work
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