@Swag_allen The travel transition is fragile and breaks easily, as it did in your case. Once your sim has failed to arrive, the only thing you can do is quit without saving. Even if you've already saved your progress, you should have one automatic backup in your Saves folder, inside your TS3 game folder in Documents. This extra save will have a .backup extension (so if your main save folder is SunsetValley.sims3, the backup will be SunsetValley.sims3.backup). Delete the extension and rename the backup (i.e. SunsetValley1.sims3), and it will be available for you to load at the Main Menu.
Before going any further, it's a good idea to make a copy of this backup, in case anything else goes wrong. You can right-click to see the option, and then right-click on your desktop to paste.
Without mods, the only thing you can do to try to get through a travel transition without it breaking is to lower the stress on the game as much as possible. Empty your sim's inventory as much as possible (a few items are okay, a hundred may not be) and then quit to desktop. Reload to the Main Menu and turn down all of your graphics options to the minimum. Turn off the in-game shopping experience and the hidden-object interactive loading screens. (It's a good idea to have memories off as well, but your save is probably full of them already.) Quit to desktop again, and delete the five cache files in your game folder. For reference, they are:
- CASPartCache.package
- compositorCache.package
- scriptCache.package
- simCompositorCache.package
- socialCache.package
When you load the game again, send your sim home right away. If she arrives safely, use "save as" to rename the save (more backups are always better), quit to desktop, and clear your cache files again. Now you can turn your graphics back up and resume playing.
If all this doesn't work, then there's not really anything more you can do without mods, but I'm not sure you want to go that route.
