Stuck on connecting Sims 3 on Mac

@puzzlezaddict Hi! I just want to let you know that your methods worked. Im not sure which one worked because I did all of them at once because Sims kept freezing at “Connecting…” and then I would have to force shut down my MacBook and I didn’t want to keep doing that over and over again if one method didn’t work. So, I changed my password and removed special characters, then I deleted the [your email] file under documents. Then, I cleared my cache and history on Google Chrome. And then finally, I went into the documents folder, and dragged the Sims folder out onto my desktop and then launched the game. Also, I am playing off-line (I logged into Origin but went offline). Doing all of these things worked. I haven’t been able to play in almost a year so thank you.