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BellaHayle's avatar
BellaHayle
New Novice
2 months ago

Sunlit Tides won't download

Don't know if anyone else is still having this issue, but ST is in my purchase history and says i don't own it though i clearly do. Everything else downloaded just fine including two other worlds. I reached out to EA support and they said it was a bug. Don't know if anyone was able to find a solution to it

3 Replies

  • BellaHayle's avatar
    BellaHayle
    New Novice
    2 months ago

    problem is it tells me i need to repurchase it when i clearly did and did not have problems downloading it 4 years ago on my old pc

  • BellaHayle  Please try using Firefox if you haven't already, and reload the page if you still get the error, a few times if necessary.

    If that doesn't help, please try downloading ST in a new admin Windows account.  Make it local, as in, don't link it with your Microsoft account or any email address.  You'll be able to launch the game without reinstalling anything.  If this works, the problem is limited to your main account.

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