Forum Discussion

Anonymous's avatar
Anonymous
13 years ago
Solved

THE LICENSE LIMITS FOR THIS PRODUCT HAS BEEN REACHED

I have tried new serial code 3 times, I've uninstalled, rebooted computer, and still keep getting the same message. They said they were going to add the amount of limits but they said that, that was ...
pc
technical issues
rumbutter's avatar
rumbutter
Hero (Retired)
12 years ago

oh goodness me asfaik once you get  that licience limit reached and then contact CS they are supposed to be able  to assit with renewing a license for the game that is giving the issues

c/p from the FAQ in this issue

You may receive one of the following error messages if you have reached the maximum amount of times your game can be downloaded through Origin:

  • For security reasons, you are allowed # concurrently active licenses. This limit has been reached. Please wait until one of the other licenses auto-expires, then try again.
  • License response error: '78008,Max machine lifetime entitlement met:#
  • Error: 10000:78008

Every time the download button is clicked, a download count will be added to your lifetime total. If you have installed your game via Origin on more than three computers within a ten day period, you will need to wait until the first installation expires.

Note: Re-installing your operating system, or interrupting a current download, will count as a new computer installation.

If you have reached your download limit, click Contact Us and include your account name, the title of the file or game you are downloading, and a brief description of the issue

roberta591's avatar
roberta591
Hero (Retired)
12 years ago

That issue could be coming from ANY of the packs. You may be changing the wrong code. The first time you play a digital download version game with SecuROM a code that represents the computer is sent to the SecuROM server. In the case of TS3 you are allowed 5 concurrent activations. If changing a code doesn't fix the problem you are changing the wrong code as each pack will be activated seperately. One (or more) of the codes you have has already been activated 5 times (could be more then one or all).

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