Forum Discussion

EA_Cade's avatar
EA_Cade
Icon for Community Manager rankCommunity Manager
3 years ago

The Sims 3 - Saved Games Not Loading After Store Content Download Fix

Hey all, 

Recently we ran into an issue with Sims 3 Store Content not installing correctly in certain circumstances. 

We have since released a fix for this issue with EA app build 12.115.0.5372 that should resolve the error, but you will need to follow the steps below or previous saves may not load (for example, if you have a Sim living in a premium content world like Roaring Heights)

  • Navigate to Documents > Electronic Arts > The Sims 3.
  • Delete the folders labeled DCCache, Downloads, and InstalledWorlds.
  • Reinstall any removed The Sims 3 Store Content you deleted in the previous step.

You should now be able to load your saves as desired.

Thanks!

No RepliesBe the first to reply

About The Sims 3 Technical Issues

Get help with issues in The Sims 3 from fellow Simmers.83,274 PostsLatest Activity: 14 minutes ago