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kelso99329's avatar
3 years ago

The Sims 3 Expansion Packs are missing

I have numerous Expansion Packs including

Generations

Ambitions

World Adventures

Showtime

Late Night 

Seasons

University

However only The base pck, Generations, World Adventures, Seasons and Showtime are showing up.  It wont let me add the codes from the others as the have obviously been used on my old computer.  I really want the expansion packs back.  How do I go about getting this?

3 Replies

  • @kelso99329  If you already used the product codes for your missing packs, you won't be able to use them again.  However, they should already be attached to your Origin account, or rather the account you used at the time.  The same is true if you registered the content on the old Sims 3 site ( www.thesims3.com or store.thesims3.com ), as that site and Origin share information.

    If your missing packs are attached to a different account, you can contact EA customer support and request that that account be merged with your current one, or vice versa.  You'd need to have access to that account and the email address tied to it in order to prove ownership.  The account that disappears in the merge will lose all store content, so choose accordingly if that matters to you.

    https://help.ea.com/en/contact-us/

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