My previous computer crashed with all of my games on it but I do have my sims 3 cd's and they are registered with my account on the sims3.com website but I have lost my installation code is there any way i can get these codes from the website?
FAQ what to do http://answers.ea.com/t5/The-Sims-3/FAQ-Lost-and-broken-DVDs-and-missing-serial-codes-What-to-do/td-p/14230
if you need to contact CS here's how
They can be found here: https://help.ea.com/contact-us
Choose a category, a game and a platform for the contact options to show up.
If live chat is gray, change your country to US and make sure you're on US Business hours. It might also gray because they're very busy. Try later.
See this post if you have trouble with the site: http://sims3.crinrict.com/en/2012/10/how-to-contact-ea.html
