Hello i can't download my game from ea app. Can you give me some advice?
ok, I think I found the 'solution'. I had to buy a key for The Sims 3 even though I already had the game. After adding the Sims 3 to the library for the second time, it started downloading :D
@Karka_Szawarka Please post a screenshot of the error you see.
@puzzlezaddict The message is in Polish, but when translated it says 'something went wrong while downloading. Give us a few minutes and try again.' Yesterday I read entries about a similar problem for other people, that the game stops during constant preparation. This thread is already a few months old, has there been a solution? ☹️
ok, I think I found the 'solution'. I had to buy a key for The Sims 3 even though I already had the game. After adding the Sims 3 to the library for the second time, it started downloading :D
hiiii. i have the same issue ☹️ the sims 3 was just deleted from my library and it wont download again. do i have to re-buy it to get it to work???
☹️
@adamos789456123 You shouldn't need to buy another copy of the game, at least if your first copy is legitimate (bought from EA or an authorized vendor). I've flagged this issue to someone from EA in case it's something on that side.
@Karka_Szawarka Thanks for letting me know.
