The Sims 3 not working
Hi all,
few days ago I buy a new The Sims 3 (night life and generations), after installation the game stopped working. I tried uninstall Origin few times, I talk to few people from Origin support they gave me some ideas how to fix it, but none of them was working. When I press play to the game theres error message that says - an unknown error occurred.
So the game wont even launch..
I followed these steps and it didn't help - 1. Open your local hard drive.
Macs have two library folders: a root level folder and a user level library folder (~). Follow the root level folder.
2. Open the Library folder.
You can either use the keys Command ⌘ + Shift + G or use Finder > Go > Go to Folder.
Open the Application Support folder, then open the Origin folder.
Delete the DownloadCache folder.
Empty your Trash.
Log in to the Origin client and check for your games in My Game Library.
And I also followed these steps. Also didn't work.
3. Navigate to Preferences folder.
4. Trash the following files and folder:
- The Sims 3 Preferences folder
- com.transgaming.... files (this files begin with this name type)
- Note: Depending on the version of the game installed the following may not exist, if these exist it's advise to trash them.
* ipatcher files
* Cider Preferences folder
5. Empty your trash.
- Note: For Lion users this folder will be hidden, and they will to perform the bellow steps:
* Open Finder.
* Hold down Alt (Option) and choose Go from the dropdown menu bar at the top of the screen.
* The ~/Library folder will be listed below the Home folder.
And now It is not possible to me to contact Origin support again, do not know why. Im from Europe, so they cannot call me and I do not want them to, but its not possible for me to start the chat with Origin support.... So if theres any idea how to fix it, it would be really great. And Im a MAC user.
