Forum Discussion
I've been having the same problem. I can't remember if it started when I got Seasons, but it annoys me so **bleep** much.
I've never had a problem with my game crashing. Maybe once in a while. But now...
It keeps freezing, not reacting and eventually crashing.
I've checked with my dad (because of graphic card, etc.) and we are pretty much up to date. We have double the RAM (Video and normal), more than 600 GB free space. I've reinstalled everything. Chronologically. I've been playing absolutely vanilla. I've turned down the graphics to the lowest settings. I've turned off store mode (or whatever it is called). I've closed EVERYTHING in the background. Even my printer server. I've played offline. I've tried absolutely everything. It keeps crashing after like 20/30 minutes. I am absolutely desperate for help. I thought that the newest patch might help. It didn't.
So PLEASE, let's keep trying and annoy EA as much as possible!
- EA_Spectre13 years ago
Community Admin
Our QA Team is still looking into this. We will update this thread with any new information we get.
- 13 years ago
Same problem, on a mac system that corresponds to the supported EA Specs:
Late 2008 MacBook Pro, 2.53 Intel Core 2 Duo, 8 GB 1067 MHz DDR3, NVIDIA GeForde 9600M GT 512 MB, 750 GB Hybrid HD running Lion 10.7.5.
Flawless performance until EP09
Then, continual game crashing related to un-rendered store item thumbnails causing cider to crash. Related notes from Console system LOG:
13-03-26 10:54:04.936 PM com.apple.spindump_agent: Unable to create bundle with URL /Applications/The Sims 3.localized/The Sims3.app/Contents/Resources/AddOns/The Sims 3 University Life.app/Contents/MacOS/cider
13-03-26 10:54:04.937 PM spindump_agent: *** Terminating app due to uncaught exception 'NSInvalidArgumentException', reason: '*** -[NSMutableArray setObject:atIndex:]: object cannot be nil'
*** First throw call stack:
(
0 CoreFoundation 0x00007fff92d41f56 __exceptionPreprocess + 198
1 libobjc.A.dylib 0x00007fff8a28dd5e objc_exception_throw + 43
2 CoreFoundation 0x00007fff92d00f3b -[NSMutableArray setObject:atIndex:] + 315
3 CoreFoundation 0x00007fff92ce552c CFArraySetValueAtIndex + 140
4 spindump_agent 0x00000001010cec52 spindump_agent + 7250
5 spindump_agent 0x00000001010ce663 spindump_agent + 5731
6 spindump_agent 0x00000001010ce5cc spindump_agent + 5580
7 spindump_agent 0x00000001010cf0f1 spindump_agent + 8433
8 libdispatch.dylib 0x00007fff8c532a82 _dispatch_call_block_and_release + 18
9 libdispatch.dylib 0x00007fff8c533961 _dispatch_worker_thread2 + 255
10 libsystem_c.dylib 0x00007fff900c93da _pthread_wqthread + 316
11 libsystem_c.dylib 0x00007fff900cab85 start_wqthread + 13)
13-03-26 10:54:06.927 PM ReportCrash: Saved crash report for spindump_agent[383] version ??? (???) to /Users/PaulWood/Library/Logs/DiagnosticReports/spindump_agent_2013-03-26-225406_The-Sweetest-Thing.crash
13-03-26 10:54:09.193 PM spindump: Saved hang report for cider version ??? (???) to /Library/Logs/DiagnosticReports/cider_2013-03-26-225409_The-Sweetest-Thing.hang13-03-26 10:54:56.230 PM [0x0-0x75075].com.transgaming.thesims3ep09: 2013-03-26 22:54:56.228 cider[477:1203] Patch manifest is missing the NewLauncherTargetHigh attribute
- Anonymous13 years ago
@EAURSULA
I really wonder how can EA still look at this since November. What a shame! And do you really believe that you will update us with any new information? I don't. If you did, we would have already been informed at least 4 months ago!
Is it that hard to solve problems for such a big company? How do you even dare to release the games by printing "compatible with Mac" on the boxes?
Seriously, this is getting really boring and annoying. Pay 500USD and this is the support you get.
WOW. Thank you EA. I appreciate that you steal our money.
- 13 years ago
This is one of their longest running franchises and even the Windows players are having crashes and lockups with no response from EA to them either. This issue has been going on for months and its as if they don't even want to be bothered. And they wonder why they were rated Worst Company in America for 2012.