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Anonymous's avatar
Anonymous
13 years ago
Solved

The sims 3 store content not showing up in game

I need some help. The store content I have downloaded is not showing up in my game. I have all the sims 3 expansions. When I install the content, it shows as installed but is not in my game, when I restart the launcher it shows as uninstalled and is still not showing up in my game. On my laptop it works fine, but on my computer with much better specs it is not working. I have reinstalled windows and all my games over and over. Still nothing. I have a brand new graphics card in and all my drivers are working correctly. Do anyone have help for me?

  • Anonymous's avatar
    Anonymous
    13 years ago

    I had this same problem. I'm not sure exactly what I did that fixed it (I tried multiple things). I'll walk you through the steps I took and hopefully they will work for you too  🙂    For (what I believe) the most likely one step solution skip to 6

    1. Go into My Documents/Electronic Arts/The Sims3

    2. Copy the entire Sims 3 folder and paste it at a different location (desktop etc) as a backup folder in case something goes wrong.

    3. I deleted the following files from My Documents/Electronic Arts/The Sims 3 (not the backup folder). For more information about these files and the rest

        of the files in this folder go to http://simswiki.info/wiki.php?title=Game_Help:TS3_User_Folders_Explained 

            CasPartCache.package: CAS parts that appear in Create-A-Sim

            compositorCache.package: New objects that would appear in Buy/Build mode

            scriptCache.package: Mods or Hacks

            simCompositorCache.package: New Sims, default skins

            socialCache.package.package: Information about the social aspects (Introduced with Patch 1.31

    4.  Open the Content Patch folder (My Documents/Electronic Arts/The SIms 3/Content Patch) and delete ContentPatch.package.

    5.  Open the Download Folder (My Documents/Electronic Arts/The Sims 3/Content Patch/Download) and delete all of the files ending in    .part

    6.  Open the the folder DCCache just inside of The Sims 3 folder (My Documents/Electronic Arts/The Sims 3/DCCache) and delete all of the files in    

          here.

    7.  *I don't remember for sure if I did this or not* Delete all of the files inside of DCBackup (My Documents/Electronic Arts/The Sims 3/DCBackup)

    8.   Open the launcher and install your downloaded content slowly (5 or 6 files at a time)-  not entirely sure if the amount installed makes a difference or

           not

    9.   Play The Sims 3 and see if your DLC is there.

     

     

    I definitely believe there are extraneous steps here, but when I was troubleshooting mine I just did a lot to be thorough and hope that it worked. I believe one of my caches was corrupted, so if yours isn't this may not work.  Hopefully this helps.

     

    Good luck   🙂

26 Replies

  • This worked for me!!! You are literally a god send thank you so much x
  • LozzaM99's avatar
    LozzaM99
    6 years ago

    thank you. This worked for me. Skipped straight to 6. 😊

  • the same thing is happening to me I just purchased a new computer and went tot download all store content. But its weird cuz I do have some stuff but there is no name on it like the walker and the play pen and the basketball hoop.   and if I put a toddler in the walker or playpen they glitch out.  Also none of the worlds are there either Auro Skies etc I have all the worlds.  Someone please help!!! 

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    6 years ago

    @Rissaroo091193  It sounds like one or more of the installed content bundles was corrupted.  Please try downloading just one item into a clean user data folder: move your existing Sims 3 folder out of Documents\Electronic Arts and onto your desktop, open the launcher to spawn a new folder, and install something small from the store, like a single outfit or hairstyle.  Check in-game to make sure it works.

    If it does, please download one premium content item, nothing else, install it, and check on it in-game.  Premium items are things like the playpen or basketball hoop, objects that have additional interactions.  If that works in-game too, try installing one store world, again nothing else, and test it.  Let me know how it goes.

  • EA_Lanna's avatar
    EA_Lanna
    Icon for Community Manager rankCommunity Manager
    6 years ago
    Hi @Rissaroo091193,

    It's been a while since you've posted in this thread. Have you tried the advise @puzzlezaddict shared? If you're still having issues could you open a new post and add more in there aswell as what steps you've already tried too please? I'll lock this older thread here.

    Thanks,

    EA_Lanna

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