The Sims 3

Question

Everything I have found says this no longer can be done, but asking incase it is possible.

I re-installed The Sims 3 and luckily had two of my packs available to install because I registered them a long time ago. These are the Pets expansion and the Late Night expansion packs.

I have the physical disc and cases for the Seasons expansion and the Ambitions expansion but do not have the install codes for either.

Way back in 2019 I was able to get a replacement code for the Sims 3 base game to download (made sure to register it after luckily) is it possible to get replacement codes for the packs I have even though we cannot call EA Support anymore? I really do not want to purchase these packs $20 a piece when I do own them.

I also now run on a PC that doesn't have a Disc Drive but I know even if I did it wouldn;t help without the codes

Please and thank you for any advice.

Sul Sul

puzzlezaddict · Answer

@mickeynichole13&nbsp; I think it's unlikely you could get replacement codes without proof of purchase, which these days means more than just having the physical copies.&nbsp; Still, you can try.&nbsp; Take a photo for each pack showing the disc and case, and upload those when you submit the help request.

I would strongly recommend using live chat rather than email.&nbsp; If you don't see the option, try this link:

https://help.ea.com/en/help-contact-us/?product=the-sims-3&amp;topic=missing-game&amp;category=manage-my-account&amp;subcategory=find-missing-game

Make sure you're signed into an EA site (this one is fine) before clicking the link and that the location in the lower-right corner of the browser window is set to U.S. or U.K.

On the off chance you still have access to a computer where these packs were installed, you might be able to find the codes there too:

https://sims3.crinrict.com/en/2013/09/how-to-find-your-serial-number.html

If none of this works, wait for the next Sims 3 sale, when packs will probably be $8 again instead of $20.

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