There was an error while downloading the content. Please check the log for more details

Hey,

moved your thread to it's own topic cause you're more certain to get help that way. Also renamed your title.

______________________

Is your game updated to 1.55 ?

Open the launcher and check the number in the lower left corner.

try switching browsers from IE to firefox or see if this FAQ can help scroll to I can't download any of the items I bought

http://answers.ea.com/t5/The-Sims-3-Store/FAQ-The-Sims-3-Store/td-p/333394

Thank you for moving the thread.
I am double checking to make sure my game is up to date. It seems Origin and my Launcher were not connecting, so while it told me on my launcher that I was up to date, it seems I was not. 

Thank you for the suggestion on the browsers. I tried that, and got the same result as I do on Chrome. (I used IE).  The issue seems to sit with my launcher and not my browser. I am hoping with a little tweaking that this update will work. I am  itching to try my new town! Thank you both very much and I will of course update if it does work or not. I also might suggest reading things that require brain power while you are running on no sleep does not work very well! lol!🙂 

Try downloading the patch manually here if you're not updated:

http://answers.ea.com/t5/The-Sims-3/FAQ-Patch-1-39/td-p/67858/

Im having the same issue. except when I look in the log I get this

2013/12/16|22:25:55|OFB-SIM3:56411|Store Download Failure. Expected more bytes from the server.||Missing 1163313 bytes. Server download content 40594992 bytes. For entry #3/21 expected 2483153 but received 1319840 bytes.|http://na.lvlt.sims3store.cdn.ea.com/s/p/sims/sims3/sims3store/objects/EP8Origin_SET/EP8Origin_SET.Sims3Pack?nvb=20131216221248&nva=20131217000248&token=0f69c5bf842bafc2ce2d9|

I don't know what it means about not enough bytes. This i was a download purchase, so I dont understand how it can be missing bytes. I just want the things that I have paid for. :/

Just getting tired of problems..

I tried another method of installing content, and the other method tells me that I need to check that my game is up to date. Which it is.

Please someone help me!! This is driving me CRAZY. I just want these to be installed!!!

What browser are you using to download ?

The message you're receiving means that the download didn't go through completely.

Suggestions:

• Try a different browser
• Make sure nothing is blocking your connection to thesims3.com (firewall, antivirus)
• Start the launcher as administrator (right click on the shortchut, Run as administrator. If you run from Origin, run Origin as admin) before starting the download
• Start the browser as administrator

This is the chat transcript between myself and an EA tech. I was having the same issue and this fixed it for me.

I am running Windows 8 but the process should be the same for Vista or 7.

info: Your approximate wait time is 6 minute.
info: Your approximate wait time is 3 minute.
info: Your approximate wait time is 3 minute.
info: Your approximate wait time is 3 minute.
info: Your approximate wait time is 3 minute.
info: Your approximate wait time is 3 minute.
info: Your approximate wait time is 3 minute.
info: You are now ready to chat with Ashutosh.
Ashutosh: Thanks for contacting EA Customer Experience, my name is Ashutosh. How may I assist you today?
you: Hi, I'm having trouble with the sims 3 launcher/store downloading purchases.
Ashutosh: Kala, I will try my best to sort it out for you
Ashutosh: May I know if you get any error message while running the launcher?
you: It does not give me an error message until I try to download the Roaring Heights world or the Boardwalk venue.
you: Then about halfway through the download the error message pops up saying:
you: There was an error while downloading content. Please see the Log for more details.
you: I have checked/Verified that the Sims 3 launcher is up-to-date. The version is current at 1.67.2.024001
Ashutosh: Which browser you are using to download the content?
you: Mozilla Firefox
you: I have no issues downloading smaller items like objects/outfits.
Ashutosh: I will provide you some troubleshooting steps, perform them.
Ashutosh: And your issue will be resolved
Ashutosh: 1.To fix this, you have to press the windows key and "r". type in regedit.

2.Then the registry window will come up. Expand HIKEY_LOCAL_MACHINE and then SOFTWARE and then Wow6432Node and then Sims.

3.If there are expansion packs in there that you do not currently have installed, then do a right click and delete.
Ashutosh: After this, restart your system
Ashutosh: Then download again
you: There are no expansions, only the base game. Which is all I have installed
you: delete the base game?
Ashutosh: No
Ashutosh: Just look if there is another expansion pack you do not have installed
Ashutosh: If you do not have any other expansion pack then we will proceed with another workaround
you: There aren't any listed
Ashutosh: Okay, let try clearing game cache
Ashutosh: Which operating system you are using?
you: Windows 8
Ashutosh: Go to C:\Users\"username"\Documents\Electronic Arts\The Sims 3
Ashutosh: username refer to your pc name.
Ashutosh: Delete the following files

Create-a-Sim Cache: CASPartCache.package
Build/Buy mode Cache: compositorCache.package
Mod or custom content cache: scriptCache.package
New Sims and skin cache: simCompositorCache.package
you: I have deleted them
Ashutosh: Delete all files within the folder "Thumbnails". Do not delete the "Thumbnails" folder.
you: Done.
Ashutosh: Now Exit the Origin if it's running
Ashutosh: And run the Firefox
you: Ok...
Ashutosh: Click Tools from the main menu at the top of the Firefox window.
Select Options (the Options window will appear).
Select the Advanced tab on the top right of the window.
Click the Network tab.
In the Offline Web Content and User Data section, click Clear Now.
Once the clearing is complete click OK at the bottom of the Options window.
Close all Firefox windows and restart.
Ashutosh: Then try to download the content again
you: Ok, now restart what? My computer, right? Or the Sims?
you: Ah, nevermind. restart Firefox
Ashutosh: Yes, and download the content again
you: So far, it is downloading without any problems; But it wasn't giving me the error message until it was about halfway done.
Ashutosh: You can stay connected if you want until it is halfway done.
you: It's about one-fourth of the way done.
Ashutosh: Okay, let's see if the issue still persist
you: That seems to have fixed the problem. It has made it past the point where the error message was popping up.
Ashutosh: Awesome
you: Thanks, Hang on till it's done downloading.
Ashutosh: You are welcome
Ashutosh: I appreciate your patience and cooperation
Ashutosh: Kala, Is there anything else I can assist you with while you wait?
you: I believe that was everything. IT just finished downloading!
Ashutosh: Enjoy gaming 🙂
Ashutosh: Thank you for contacting EA. Have a great day.Feel free to click on end chat.

Could you post the content of your log which can be found in documents/electronicarts/thesims3 and is called Sims3LauncherLogFile.log ?