TS3 add ons stuck on "finalizing"
Hi everyone,
I changed computer and I reinstalled TS3 and all the expansions (or at least, I'm trying to). The expansions installed through the CD are ok, while I'm having troubles with the add ons linked to the EA app.
When I try to download one of these expansions, they become stuck on "Finalizing" at 30%, and then the error "Installation failed" is shown (see attached image).
I tried to:
- clear the cache
- run the EA app as administrator
- reinstall the EA app
- clean start the computer
but without success.
Any advice?
Many thanks in advance,
Laura
@LauraPiru Please uninstall Sims 3 and the EA App with Revo Uninstaller (the free version is fine). Use the Intensive scanning method for the App. Restart your computer after uninstalling both.
Reinstall the App and create a new folder where you'll install Sims 3. The folder should be on the root level of the drive of your choice, for example C:\Games is fine, but not C:\Program Files\Games. Download the base game and then try to install one of your currently-not-working packs without installing anything via disc. Let me know whether it works.
If you use a third-party antivirus, I would also suggest disabling it (temporarily) while installing Sims 3. As long as you don't do anything else at the same time, your computer should be safe.
