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ChrisHasToeFur's avatar
4 years ago
Solved

Unable to start game Service initialization failed (0x065d0274)

Unable to start game Service initialization failed (0x065d0274)
Hello, I've tried the Script fix- I think i'm doing it right- saved and ran as a PowerShell- but to no avail!
What is happening is, i pull up the launcher- i run the game, and the black screen apears and what appears to be the top left corner of a pop up window (just the white sidelines of a pop up window, one part runs off the screen to the right, the other down and off the screen) and i hear the little error ding, so i windows key and find that a miniature pop up window has appeared giving me the exact text above. Its worth noting that i have two monitors running, so when i seen the visual error with my own eyes my first instinct was, turn off the other monitor, restart computer and steam, and see if that fixes it- it did not, just with the one monitor it still did the same thing. I've searched here on steam, and google, everyone seems to be getting their fixes, and i don't know if im just being silly and missing something or what! I also tried verifying the game files, its worth noting the game files will say 4 files are undetected, will fix now, and i watch steam reinstall the four missing files, but it doesn't actually do it I guess, because when i press verify again, it will still say four files and repeat the cycle.
 
 
  • @ChrisHasToeFur  Have you ever had Sims 3 installed on this computer before, or have you ever installed any packs that are not currently installed?  If so, you'd have needed to clean your computer's registry; not doing so can lead to a service initialization error.

    If that doesn't apply, please move your entire Sims 3 folder out of Documents\Electronic Arts and onto your desktop and see whether you can play.

    I'd also like to see a dxdiag on this computer.  You can attach one to a post.

    https://help.ea.com/en/help/pc/how-to-gather-dxdiag-information/

    The Steam notification when verifying the game files may be nothing.  I saw that every time I repaired when I was testing a while ago and had no trouble loading the game.

16 Replies

  • LOL44l's avatar
    LOL44l
    3 years ago

    I also have this problem. I just bought the game today had some launcher  issues, but i fixed them somehow but now i have this issue and i just want to play. I am on a windows 11 and i do think that im ok in terms of RAM CPU and GPU. Anyway here's the Dx.Diag file:

  • @LOL44l  This error is often related to broken or missing registry references, among other things.  So the first question is, did you uninstall any packs without removing their associated registry entries?  Do you use a cleaner app that might have interfered with or removed some of the entries?  Did you try to move the game's install location after the fact?  What kind of install is this: EA App, disc, Steam, or something else?

    Additionally, if you use a third-party antivirus, please try disabling it long enough to test Sims 3.  It's possible that you'd also need to repair the game with the antivirus disabled, which you can do in various ways depending on the type of install.  In the EA App, it's under Manage > Repair; Steam has Properties > Local files > Verify integrity of the game files; disc installs need the Super Patch.

  • LOL44l's avatar
    LOL44l
    3 years ago

    Thank you for the quick reply. I have i uninstalled packs that i do not own with registry editor. I do not use any cleaner apps. I did not move anything after installing the game trough origin. I installed the game+ Into the Future EP and Movie stuff trough a ea app key.

  • @LOL44l  The antivirus could still be a problem, so please do try disabling it if you haven't already and you use a third-party program.  If you only use Windows Defender, find out whether Controlled Folder Access is enabled, and if so, either disable it or set exceptions for TS3.exe and EADesktop.exe.  This guide was written for Sims 4, but the relevant settings are the same:

    https://crinrict.com/blog/2019/03/windows-10-defender-controlled-folder-access.html

    If that doesn't help, please do a clean uninstall of Sims 3 and the EA App with Revo Uninstaller.  Start with Sims 3:

    • Download Revo Uninstaller (the free version is fine) from here.
    • Launch Revo, select Sims 3 from the list, and click Uninstall.
    • Once the game is uninstalled, select "Moderate" under "scanning modes," and click Scan.
    • Review the list, in case there's something you want to save; otherwise, click Select All, and then Delete.
    • Close Revo, and restart your computer.

    I don't have instructions for uninstalling the EA App at the moment, but it should be straightforward.  Restart your computer, install the App, and create a new folder into which you'll be installing Sims 3.  The folder should be on the root level of the drive of your choice, e.g. C:\Games, not C:\Program Files\Games.  When installing Sims 3, you'll be able to choose this folder.

    If you do use a third-party antivirus, please disable it while installing the game, and try to play once before reenabling it.  If this works, you can set exceptions for TS3.exe and EADesktop.exe.  And if you use Controlled Folder Access, you may need to reapply the settings after reinstalling.

  • Staurn926Dark's avatar
    Staurn926Dark
    2 years ago
    @puzzlezaddict Hi there I seem to be having the same issue with 'Service initialization failed (0x065d0274)' I have tried everything there is that I can find. I have re-installed the game numerous times any advice would be greatly appreciated 🙂

    file:///C:/Users/35383/OneDrive/Desktop/DxDiag%20Report%2028.04.2024.txt

    I'm not sure how to attach DxDiag so I included a link
  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    2 years ago

    @Staurn926Dark  The link is to a file on your desktop, which I can't access.  Please instead attach it here: choose Reply (not Quick Reply), click the browse button next to the paper clip icon below the text field, and find your dxdiag.