Forum Discussion
EA_Solaire
Community Manager
8 months agoHi jujujfa123
It sounds like this pack was removed from your account and you would need to repurchase in order to access and play. This isn't something we can check on over the forums as we don't have access to your account information, but live support can check your entitlements for this pack and see what's happened.
Please submit a new case on the site here so they can look into this further- be sure you attach this forum conversation when you reach out there so the team has further information to reference.