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Anonymous's avatar
Anonymous
12 years ago
Solved

"Version 0.0.0.0" error - ea thread solutions not working

Hi, my game has recently become unplayable because whenever I open the launcher it says "There was an error during startup. Please see the log for more details." And in the corner the game says the V...
pc
technical issues
  • Anonymous's avatar
    Anonymous
    12 years ago

    Ohmygoodnessssss I finally got it working. (At least for now - need to install the other eps and see if it continues to work). I'm not sure if it was a frameworks issue or a keys issue (I suspect keys as the framework has never given me a problem in the past but... don't know for sure.) I'll post what I did:

    1. I went into my registry and continued hunting around for old sims registry keys. I found some in some random places (don't quite remember where but I don't think they should have been there). I backed up my registry and kind of ran around haphazardly deleting anything sims or ea related I could find. (I don't really recommend doing this) (Besides CAW I don't have anything else ea/origin/sims related on my computer though so they shouldn't be there)

    2. I downloaded cc cleaner (free version) and scanned for registry issues - it picked up on both the old framework keys and some other old ep keys (those sneaky keys) and then deleted all of them.

    3. I uninstalled sims 3 via program uninstall.

    4. Checked keys again manually and with cc cleaner to make sure I couldn't find any more framework/ea/sims keys. (I left all my CAW keys alone though) Made sure all the origin keys were gone too.

    5. Restarted

    6. Reinstalled from disc

    7. Manually patched using the cumulative patched.

    That got rid of the Version 0.0.0.0 error - I'll see if running the game/other installations also still work.

Anonymous's avatar
Anonymous
12 years ago

Thanks I appreciate your input

Uninstalling the frameworks here should work exactly like it does on a windows computer. How would one normally determine if that's what needs to be done?

Anonymous's avatar
Anonymous
12 years ago

Not to deter from this potential frameworks issue, but as a side note I suspect though that it's a registry issue, as this issue starting happening after I was trying to install new eps yesterday. However as far as I'm aware I properly cleaned the registry before each base game re-install attempt :/

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Uninstalling is usually done through control panel where it says add and remove programs. Not sure if you have that.

    ---

    Thanks for your input rum 🙂

    ------------

    Just a quick questions to be clear: Does the base game work on it's own at all or are you getting the error there too ? I do suspect it's the registery as well.


    Did you do a search for sims ?

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yes, I do have that. I'm not sure exactly what I should be looking for in the uninstall programs section - I don't have any program that looks like "Uninstall Windows". There is a tab on the "Uninstall Programs" section that says "turn windows features on or off" - and that seems to have a list of things on the computer - is that what you're looking for?

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Choose uninstall programs and search for Microsoft .net framework and uninstall the older ones (especially 1.0 and 2.0)

    I can't give you screenshots since mine are all in German.

  • Anonymous's avatar
    Anonymous
    12 years ago

    The only Microsoft .net frameowrk program listed in the uninstall programs section is version 4, which is my latest one

  • Anonymous's avatar
    Anonymous
    12 years ago

    I just downlowded cc cleaner and scanned my computer for registry issues - it picked up on the old .net framework keys and deleted them. So I don't think there are any more traces of old frameworks on my computer anymore. I tried opening the game but that didn't help - I can try restaring/ uninstalling and reinstalling the game to see if those were causing the issue.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Ohmygoodnessssss I finally got it working. (At least for now - need to install the other eps and see if it continues to work). I'm not sure if it was a frameworks issue or a keys issue (I suspect keys as the framework has never given me a problem in the past but... don't know for sure.) I'll post what I did:

    1. I went into my registry and continued hunting around for old sims registry keys. I found some in some random places (don't quite remember where but I don't think they should have been there). I backed up my registry and kind of ran around haphazardly deleting anything sims or ea related I could find. (I don't really recommend doing this) (Besides CAW I don't have anything else ea/origin/sims related on my computer though so they shouldn't be there)

    2. I downloaded cc cleaner (free version) and scanned for registry issues - it picked up on both the old framework keys and some other old ep keys (those sneaky keys) and then deleted all of them.

    3. I uninstalled sims 3 via program uninstall.

    4. Checked keys again manually and with cc cleaner to make sure I couldn't find any more framework/ea/sims keys. (I left all my CAW keys alone though) Made sure all the origin keys were gone too.

    5. Restarted

    6. Reinstalled from disc

    7. Manually patched using the cumulative patched.

    That got rid of the Version 0.0.0.0 error - I'll see if running the game/other installations also still work.

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    Great.

    Hopefully it continues to do so. Please accept a solution if it's solved.

  • Anonymous's avatar
    Anonymous
    12 years ago

    Yup yup, everything is in good working order now. Though I keep getting the "could not connect to Origin" message when I open my launcher but... whatevs.

    I know you guys have the whole xp system - what do I do for that ? Also which post should I be accepting as the solution one ?

  • rumbutter's avatar
    rumbutter
    Hero (Retired)
    12 years ago

    just hit the xp in crins previous post and if you feel that the for example the previous post by crin was right then hit th eaccept as asoloution OR if your post with the steps you took 1-7 was the answer you hit the accept as a solution and great to hear it's working for you now 🙂

  • crinrict's avatar
    crinrict
    Hero+
    12 years ago

    I would accept your own. The one where you explain the steps you took.

    XP is a way to show your appreciation to posts that aren't really the solution but that you're glad they were made none-the-less. It's a way to show that you were satisfied with the help you received while the solutuon is something that will tell someone else what they need to do in order to solve their issue.

    Here's some links how it works: 

    http://answers.ea.com/t5/Answer-HQ/What-s-XP-and-how-does-it-work/td-p/6990/

    http://answers.ea.com/t5/Answer-HQ/Accepting-a-Solution-How-do-I-do-it-and-why/td-p/6986/

  • Anonymous's avatar
    Anonymous
    12 years ago

    Alright, thanks!

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