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xEthereal_Angelx's avatar
xEthereal_Angelx
Newcomer
18 hours ago

World Bundle not showing up in game

Hi everyone, I'm hoping you can help. I recently bought the world bundle on EA and even after redeeming the codes and downloading them, they aren't showing up in game. I press install on the launcher, it installs, then when I load up the game, it's gone. 

Now, I was thinking maybe because I'm not logged In on the launcher, but it won't let me log in on the launcher nor in game. Even after changing my password to have no special characters, I can log into the EA store and Sims 3 store just fine, but no luck with the launcher or in game.

Does anyone know how to solve this? I feel like I just wasted money and the log in stuff is driving me insane.

mac
missing content
the sims 3 store
worlds

1 Reply

  • puzzlezaddict's avatar
    puzzlezaddict
    Hero+
    14 hours ago

    xEthereal_Angelx​  It's generally not necessary to login to the launcher in order to install or use Store content.  And when it is, the content won't install at all without the login; not doing so wouldn't cause the content to install but fail to load.

    Please try installing one of the worlds into a clean user folder.  Move or rename the Sims 3 folder in Documents > Electronic Arts, open the launcher to spawn a new folder, download a fresh copy of one world, and (this is crucial) wait until the thumbnail changes from a generic box to a preview of the world.  Then install it and see whether it shows up.  If it does, quit and install the other world, then test again.

    If this works too, you can move your saves and anything else important from the old folder to the new one.  I would however reinstall any other Store content you already own, unless this would be a major inconvenience (and in that case let me know; I can write out a workaround).  But custom content is fine to transfer as-is.  This post summarizes the content you might want to preserve:

    [Read First] Sims 3 Store guide | EA Forums - 11157679

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