Forum Discussion

Re: [ARCHIVED] Orange/Green Exclamation signs over lots / Houses disappear

Not sure if this is the case for everyone else but in my game, but when I go check the community lots in Willow Creek and I see the orange triangles that contain the exclamation points, I go back to manage worlds and go into a world that has a build that I no longer need or one that came with the game or expansion pack and delete the lot or enough lots until the warnings above the lots disappear. Do not save the game with the warning signs because once it’s saved, it’s too late to correct the exclamation point problem. I have tested this over and over and it consistently works which tells me that the memory capacity of the game itself, not the PC as I have the latest powerful gaming PC with an I9 processor and 4090 Nvidia graphics card, has been exceeded. It was hard for me at first to believe this because after searching hundreds of posts about Sims 4, exceeding the memory capability of the game is never mentioned for some reason so I am sure most people think that this is not possible. CC or no CC does not matter. I first noticed the exclamation point errors above lots after the For Rent expansion pack. I tested this theory by downloading a house that I knew was large enough to trigger the error and it did. Then, I went back and started deleting unsused builds in different worlds while each time going back and checking the lot that had the error and eventually, the error disappeared. Even adding additional sims or adding clothing to sims will trigger the lot error if the games memory is at capacity which also happened in my game. Clearing caches, repairing the game, removing mods and cc, have no effect with clearing these errors. So far, I have found the only way to clear them is to remove lots or sims which I did not want to delete any of my sims or reduce their outfits so it was easier just to remove unused builds. The corrupt save happens once you save the game with a lot that has an exclamation point. Therefore, until EA can correct this and I think it will be very difficult for them to fix, I go back and often check the lots in Willow Creek or wherever else this error appears before I save the game. Periodically, I go back and check every lot in every world to make sure the error has not affected any other lots. This is very tedious but it is much easier for me to do this than to lose hours of progress because of a corrupt save file. I am not sure why I have never seen any posts regarding this so again, maybe it’s just my game only where this happens. Adding more memory capacity to the game I would think would be an almost impossible task for EA at this point since they have made the game so that it can play on almost any type of PC and adding more memory capacity could trigger the need for players to have more expensive pc ‘s in order to play the game so I don’t know what the fix for this would be.

16 Replies

Replies have been turned off for this discussion
  • ladynakia's avatar
    ladynakia
    Rising Rookie
    2 years ago

    I have noticed this too. if I add a household or a lot i have to delete either sims or lots or if i decorate or add a household to a lot that has been empty . if i delete households i dont really play or lots i dont really play the exclamation points go away. but im at the point i dont want to delete anymore and tired of everytime i make a change i have to check all the worlds before i can save. I also noticed once my sims visit the highschool it happens again.now the really messed up part this is not exact.I saved after checking everything was fine, and still next time I opened the save there were the exclamation point again same lot in willow creek. dont just save..always save as everytime you make a change or play a household. Sick of this

  • nathaneous1's avatar
    nathaneous1
    Seasoned Vanguard
    2 years ago

    @Rock_Solid667 wrote:

    Not sure if this is the case for everyone else but in my game, but when I go check the community lots in Willow Creek and I see the orange triangles that contain the exclamation points, I go back to manage worlds and go into a world that has a build that I no longer need or one that came with the game or expansion pack and delete the lot or enough lots until the warnings above the lots disappear. Do not save the game with the warning signs because once it’s saved, it’s too late to correct the exclamation point problem. I have tested this over and over and it consistently works which tells me that the memory capacity of the game itself, not the PC as I have the latest powerful gaming PC with an I9 processor and 4090 Nvidia graphics card, has been exceeded. It was hard for me at first to believe this because after searching hundreds of posts about Sims 4, exceeding the memory capability of the game is never mentioned for some reason so I am sure most people think that this is not possible. CC or no CC does not matter. I first noticed the exclamation point errors above lots after the For Rent expansion pack. I tested this theory by downloading a house that I knew was large enough to trigger the error and it did. Then, I went back and started deleting unsused builds in different worlds while each time going back and checking the lot that had the error and eventually, the error disappeared. Even adding additional sims or adding clothing to sims will trigger the lot error if the games memory is at capacity which also happened in my game. Clearing caches, repairing the game, removing mods and cc, have no effect with clearing these errors. So far, I have found the only way to clear them is to remove lots or sims which I did not want to delete any of my sims or reduce their outfits so it was easier just to remove unused builds. The corrupt save happens once you save the game with a lot that has an exclamation point. Therefore, until EA can correct this and I think it will be very difficult for them to fix, I go back and often check the lots in Willow Creek or wherever else this error appears before I save the game. Periodically, I go back and check every lot in every world to make sure the error has not affected any other lots. This is very tedious but it is much easier for me to do this than to lose hours of progress because of a corrupt save file. I am not sure why I have never seen any posts regarding this so again, maybe it’s just my game only where this happens. Adding more memory capacity to the game I would think would be an almost impossible task for EA at this point since they have made the game so that it can play on almost any type of PC and adding more memory capacity could trigger the need for players to have more expensive pc ‘s in order to play the game so I don’t know what the fix for this would be.


    Does deleting items from the gallery have a similiar impact? For example would deleting old lots & sims in your gallery have the same affect on removing the exclamation marks?

  • Sumchen's avatar
    Sumchen
    Rising Adventurer
    2 years ago

    It was the same for me.

    I tried to create new saves with my sims and lots from the save that is broken (saved them to the gallery and placed them in a new save).

    But the problem came back every time. 

    I was able to create a savefile that is near breaking (1-3 households more and it breaks) and if i deleted a lot or household i was able to place more. (Only in the game, deleting households or lots in the gallery dodnt change anything for me) 

    At the moment i am at save try number 4. 

    And i was able to place every lot i wanted and every household. No exclamination mark anywhere until now. But it was a lot of work. 

    I have read a lot about what can cause problems here and on reddit to be as safe as possible. 

    As an example, before i placed the lots in my new save i also placed them in a different (testing) new save. 

    I only placed them in build mode. Never from World fiew and then left build mode, enter the lot again and leave it again to see if the game will crash or not. If not i marked it as safe and placed it in my new save file. I was able to found out that a few lots i had from other people from the gallery where broken (one was a San myshuno appartement from the gallery) what i didnt realised when placing them first time. I also dont know if this could trigger the bug. None of these builds where the one where the spreading exclamination mark bug first appeared. Thats always the second lot in willow creek in my saves. No matter if its a Park or a redidental or the original EA lot not Visited once. 

    Also a weird thing that happend, in try number 3 i visited this lot that breaks first (willow creek lot 2) in build mode after every household or lot i placed. 

    Shortly before the bug starts the game started to say there are Objects missing because i dont own the Pack or something (even if i visited it before 10 Times witjout problems) (i also have every Pack) and some Objects where indeed missing. After placing more household and visiting again the building became empthy. (Walls still there but no objects) More placing and the lot will become completly empty and loose its lots type in my game.

    Does anyone else have a savefile shortly before the orange exclamination mark appeares and can/ wants to check if its the same order of events in their game ? 

    I followed so many steps and rules but i have no idea if any of them is the reason the Bug did not occur in my newest save yet. I still have a lot to do. I dont have recreated Clubs, Animals and friendships yet and the game hasnt created a lot of NPC until now so i will write here again if eighter the bug comes back or the save is finished to tell you which rules i followed. 

    I hope you all have a good weekend and thank you for the help and Informations. 

  • ladynakia's avatar
    ladynakia
    Rising Rookie
    2 years ago

    so after several failed saves ive found that i have to keep magnolia park, willow creek as an empty lot to be able to do anything with the save with no corruption. a s soon as i add a build there, even just a tree the save is gone. and that just to be able to play this save stiil i cant build any residential rentals no matter what

  • nathaneous1's avatar
    nathaneous1
    Seasoned Vanguard
    2 years ago

    i think the issue is down to a memory limitation which only EA can fix. There isnt a fix for this at the moment, shocking that EA havent sorted it still...

  • ladynakia's avatar
    ladynakia
    Rising Rookie
    2 years ago

    I make it a habit to save my lots and sims to gallery everytime i work on them before I do a save as just in case the save is corrupt before I notice

  • I mean, if I have to keep on stressing about saving everything separately, and then also spend who knows how much time putting things into a new save, cheating relationships back to normal etc, then well… I prefer not to play ☺️ which is how’s it been since my save got corrupted after buying for rent. There are lots of much better games out there, I’m not gonna spend any more  money on something that broken lol 

  • sabodreyar's avatar
    sabodreyar
    Seasoned Veteran
    2 years ago

    As I mentioned before, a bigger problem we have is that we can know if our saved game was corrupted by the error or not when we see an exclamation mark on any lot that is in plain sight, but as I already said, hidden lots like the police , hospital, the laboratory, Sixam, the forgotten grotto and others can also be damaged, and many of these lots cannot be traveled freely unless you use a mod or have a sim that is a police officer or a doctor or a scientist.

    In short, this error is really annoying and dangerous.

  • sabodreyar's avatar
    sabodreyar
    Seasoned Veteran
    2 years ago

    I am very frustrated, tired, upset and stubborn about this damn bug, I really don't intend to spend any more money buying anything from the game until they fix this bug.

    I have been testing and always checking every time I do something during the game, both mine and my wife and daughter's, in case any plot gets corrupted, and at the moment I did not have any broken where they normally get corrupted first, which is Magnolia Promenade, Oasis Springs and Willow Creek, (I was already happy) well "surprise" I dedicated myself to continuing my game and when I traveled to Mt. Komorebi to climb the mountain, it turns out that the lot at the top was corrupted, I I said "Ok, it's not a lot that interests me very much" I continued playing and moved the sim to Selvadorada and it turns out that the bar was also corrupted, I closed the game because I was so upset and frustrated.

    Everyone be very careful with this problem, and the advice I give you is to have a copy of the saved files, because once a lot is corrupted it is like a virus that multiplies in the rest of the game.

  • nathaneous1's avatar
    nathaneous1
    Seasoned Vanguard
    2 years ago

    @sabodreyar wrote:

    I am very frustrated, tired, upset and stubborn about this damn bug, I really don't intend to spend any more money buying anything from the game until they fix this bug.

    I have been testing and always checking every time I do something during the game, both mine and my wife and daughter's, in case any plot gets corrupted, and at the moment I did not have any broken where they normally get corrupted first, which is Magnolia Promenade, Oasis Springs and Willow Creek, (I was already happy) well "surprise" I dedicated myself to continuing my game and when I traveled to Mt. Komorebi to climb the mountain, it turns out that the lot at the top was corrupted, I I said "Ok, it's not a lot that interests me very much" I continued playing and moved the sim to Selvadorada and it turns out that the bar was also corrupted, I closed the game because I was so upset and frustrated.

    Everyone be very careful with this problem, and the advice I give you is to have a copy of the saved files, because once a lot is corrupted it is like a virus that multiplies in the rest of the game.


    I think everyone on here shares your frustration mate and most people have stopped playing the game. There is no known fix and only EA can resolve it however they choose to ignore the issue and keep fleecing customers for new packs/expansions. I havent played the game in nearly 2months due to the issue and i only check back in to see if EA have responded on this thread or to see if they are actually doing something about it. The main issue is that EA have sidelined their longstanding customer base as a result of this. The majority of people who have this issue have invested alot of money into every pack/expansion that EA has released for Sims over the years (including previous Sims games).

    Customers don't forget when a company doesn't fix their broken products and EA has lost a lot of loyal customers over this.

  • Soanad's avatar
    Soanad
    Seasoned Veteran
    2 years ago

    It’s even better than anyone could imagine! You people wanted fix for the crucial error in the game that is corrupting saves?

    EA will give you in the latest patch (pay attention!): ’Cart emblazoned button’ so it’s easier for you to buy extra stuff!

    This icon pulsates obnoxiously and you can't stop it! That is beyond me what is being done here.

    No fix, people can’t play their game and you are doing something like this (which is HORRIBLE idea BTW). 

    Do you have any shame, EA? This is wild, just wild.

  • nathaneous1's avatar
    nathaneous1
    Seasoned Vanguard
    2 years ago

    @Soanad wrote:

    It’s even better than anyone could imagine! You people wanted fix for the crucial error in the game that is corrupting saves?

    EA will give you in the latest patch (pay attention!): ’Cart emblazoned button’ so it’s easier for you to buy extra stuff!

    This icon pulsates obnoxiously and you can't stop it! That is beyond me what is being done here.

    No fix, people can’t play their game and you are doing something like this (which is HORRIBLE idea BTW). 

    Do you have any shame, EA? This is wild, just wild.


    EA have gone mad, completely out of touch with their customers.

    Fix the damn game before rolling out these stupid features.

  • sabodreyar's avatar
    sabodreyar
    Seasoned Veteran
    2 years ago

    @TheSimsDirect Please, it continues to rain people with this damn error, the saved games of more and more players continue to be corrupted, this error has been going on for years and seriously they have not done anything about it, it is unfortunate what you do as a company, you make it very clear that only It is interesting to make money and not the quality of the products, much less the customers.

    And we are not talking about an error that corrupts an action in the game but at least you can continue playing, we are talking about an error that corrupts an entire game progress of years.

  • EMMS2025's avatar
    EMMS2025
    Seasoned Veteran
    2 years ago

    Yeah I stopped playing starting over just to risk it happening again is absurd. I will not be buying their pack that comes out this week 

  • SirGrapefruit's avatar
    SirGrapefruit
    Rising Novice
    10 months ago

    So I know this thread is super old but I'm just now encountering this issue. It popped up for me while playing with Lovestruck and the "Rich Weirdo" prompt came up, so I met up with them at the secret location, but when I went to go home, I noticed that my Sim wasn't there. (I'm playing a 1 Sim household because I was trying to test something out - unrelated) Their icon was greyed out with the little lightening bolt that usually gives options like "care for self, socialize, bring sim here" etc.. but it only had "care for self" and "socialize." I had to force close the game because I couldn't get out of it and then when I tried to load back into the save, it was taking forever to load into it. I tried my other save and it was fine. I should mention that this is part 2 of my test save because of this Lovestruck issue. Not sure if it's related to the newest update because I haven't encountered it before. 

About The Sims 4 Bug Reports - Archive

This is a read-only archive of bugs previously reported on Answers HQ. Click "The Sims 4 Bug Reports" in the right-rail to browse and create new bugs.14,620 PostsLatest Activity: 4 years ago