[ARCHIVED] Gallery Issues
Gallery seems to be down, anyone else got this issue? ( Location Germany )
Edit By Crinrict: Adjusted Title
Forum Discussion
Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Often (50% - 99%)
What is your current game version number? 1681561020
What expansions, game packs, and stuff packs do you have installed? All except university, star Wars, knitting and spooky
Steps: How can we find the bug ourselves? Try and connect to the gallery
What happens when the bug occurs? Gallery asks to connects to internet, it just keeps trying to connect and stops or I get red crosses.
What do you expect to see? My gallery working
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? No
The gallery has never worked correctly. I can see my creations but cannot connect to see others. I've tried rebooting computer, clearing cache, repairing game. Turning it on and offline in origin. Nothing works
- @Staceytenerife Merging this with the main gallery online issue thread.
Please try all suggestions on the first post.I've tried the new updated fixes, but none worked. At least for me, I'm unsure if its the firewall at this point.
For experimentation, I tried getting onto the gallery on my laptop. Worked just fine. Same internet, same firewall settings. Only thing that hasn't happened to it yet is a particular windows 10 update. I'm not entirely convinced this bug happened due to an OS update though, as my sims game was working fine before I updated to Snowy Escape. Though I tried just uninstalling Snowy Escape itself, and that didn't work either. So, if it's not the firewall, or the ransomware, OR the OS, what could it possibly be other than something in the update?
Trying more tweaks to see if I find a solution. (There's a new scheduled update for the OS, so I'll see if that does anything.)- @crinrict Tried all of those suggestions as well. Nothing seems to work. I'm convinced the New Pack is the reason for my issue as well.
I have tried much like my fellow simmers all of the troubleshooting steps and nothing is working. I really would love to buy some dlcs to expand my sims 4 experience but given the fact that the issue has not yet been resolved, I am reluctant. I have been very patient and understanding on all of this thus far, and I have had to deal with this issue for almost two weeks. I am at the point where I feel like I may never be capable of using the gallery ever again. On a personal note, I love my sims 4 games it has been a great escape for me since my mom tested positive with covid-19 all I am humbly asking is that it please be fixed so that I and my fellow simmers can enjoy our sims experience.
Updated the OS. Unfortunately still the same problem. I wasn't expecting much of a change to happen with an OS update, but you never know sometimes. I'm going to test the firewall one last time. See if that does anything. I'll update on the progress.
