Forum Discussion

viviplaysims's avatar
viviplaysims
New Adventurer
1 year ago
Solved

Blast from the Past - can't claim

It says that I need to go online but I am online playing the game. Don't understand, anyone with same issue?

 

  • Did you try closing the game down and then going offline in EA app, then go online again and reload the game ?

9 Replies

  • Did you try closing the game down and then going offline in EA app, then go online again and reload the game ?

  • bstor's avatar
    bstor
    New Rookie
    1 year ago

    I have the same problem but in my case I play on console ps5, and I have the same popup all the time wich say i do not habe connection to network, what can I do?

  • Good evening, I tried all steps and nothing is helping.

     

  • Clara-Jimmy's avatar
    Clara-Jimmy
    Rising Newcomer
    1 year ago

    I have the same problem! I even restarted the app and my computer and still nothing! I AM online, I don´t understand how the game doesn´t see that and how else I could fix it...

  • It is not working for me. Even the gallery is unable to connect to the internet. 

  • dillweed200's avatar
    dillweed200
    Seasoned Newcomer
    1 year ago

    i was doing the blast from the past event and it just stopped working, I completely it and now i can’t claim any of the rewards i get from finishing the event.

  • EA_Solaire's avatar
    EA_Solaire
    Icon for Community Manager rankCommunity Manager
    1 year ago

    Hi there,

    Please see the current open thread on this issue here for further help on this.