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glowing_lilac's avatar
glowing_lilac
Rising Newcomer
1 day ago

Broken UI/ Dissapearing Menu

I've taken out all script mods and when I load my game my UI is glitched out. My sims icon disappears, then they are greyed out like if they weren't on the same lot. I even tried "M" to move them to another lot, started a new save file, delete local thumb cache, even repairing the game but its still greyed out making the game unplayable because then the mood panel disappears and now the menu for me to exit the game disappeared as well and couldn't be triggered, leading me to exit via task manager. I even tried another household to make sure it wasn't the specific sim and same issue. This happened after the latest update to the Market place. The game if I start a new save file will work normally but after 10 minutes this happens and thats it.

freezing
live mode
pc
ui (user interface)

2 Replies

  • glowing_lilac's avatar
    glowing_lilac
    Rising Newcomer
    8 hours ago

    Hello, unfortunately I tried this approach and no error at first but as soon as I put my saves back, the same issue happened.🥲 Just to add on, I even have the last exception it generated and I had Claude look over the last exception, I have played the sims for years and this is my first time consulting with anyone about an issue since I usually can solve them myself, however this issue is beyond me.  This what Claude summarized after reading this exception. 

    Same error, no mods this time — Modded: False

    That's the big one. The previous log had Modded: True, so we could blame a mod. This one is completely vanilla. This means the CareerPanelButton null reference during loading is actually a base game bug, not a mod issue. The UI is trying to read career data before it's ready, and EA hasn't fixed it.

    It's also worse — more errors and a new one

    Beyond the CareerPanelButton errors (which behave identically to before), this log adds a new error type: ClubPanelButton/HandleActiveSimGatheringUpdated() — so now the Clubs panel button is also hitting a null reference during the same loading window. This suggests the broader SimInfoTray is just not properly null-checking its data before the UI initializes.

    There's also a deeper error trace in this one showing the full chain all the way back to NeighborhoodMap/OnLotLoadComplete() → OnAllLotClipsLoaded() — meaning the crash cascade starts from the neighborhood/world map finishing its load, which then prematurely fires off UI messages before Sim data is ready.

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