Forum Discussion

MindlessBrunett's avatar
10 months ago

Can’t click on Sims

I’ve tried everything, removing mods folder, that just breaks the game more for some reason, deleting the local cache file like someone said, deleting the entire game and reinstalling. Still nothing! I’m out of ideas

1 Reply

  • Try the following

    • Close the game
    • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
    • Repair the game
    • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry. 
    • Start a new save game
    • Check if you still have the error
    • Report back with your results for further steps on how to get your stuff back.