Forum Discussion

Noonna's avatar
Noonna
New Novice
7 months ago
Solved

Can't Resume my Game :(

Hi, I need help resuming my household game. After choosing my household and click on it, it takes its sweet time to load then I get the following message "The game failed to load. Error code 102:4e2f3d01:99c13983. It is recommended that you relaunch your game." then direct me to the world map menu. I attempted to restart/relaunch the game multiple times, but nothing changes. Not sure what to do. I don't want to lose the progress I worked on for years!!

N

 

  • Have you tried a different lot? Select a lot where your family isnt at and choose "visit", then choose the family you want to visit/play, see if that works. If it does, there might be something wrong with the homelot. For example, I had a lot corrupted by a ladder (known bug).

4 Replies

  • AgnesValravn's avatar
    AgnesValravn
    Seasoned Veteran
    7 months ago

    Have you tried a different lot? Select a lot where your family isnt at and choose "visit", then choose the family you want to visit/play, see if that works. If it does, there might be something wrong with the homelot. For example, I had a lot corrupted by a ladder (known bug).

  • Hi Noonna 

    is this with or without mods/cc ?

    If you are using any, make sure to remove them and test the game without

  • Noonna's avatar
    Noonna
    New Novice
    6 months ago

    I don't use any mods, but thanks for the tip!