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zappnickel's avatar
zappnickel
11 months ago
Solved

Can't talk to other sims since 7/23/2024 update

I stupidly chose to update my game yesterday, and now my Sim cannot talk to any other sims. I can introduce myself to other sims, but it doesn't register as it being successful. When I click on the s...
gameplay issue
  • puzzlezaddict's avatar
    puzzlezaddict
    11 months ago

    @zappnickel  Please test in a clean user folder.  Move the entire Sims 4 folder out of Documents > Electronic Arts and onto your desktop, and when you launch the game, a clean folder will spawn with no content.  (Your saves and other content will be intact in the folder you moved but temporarily not read by the game.)  Don't add anything to the new folder yet; just start a new save and see whether the sims can talk to each other.

    If the new save is fine, try an existing save, moved to the new folder, still with no mods or custom content.

Ambyykitty's avatar
Ambyykitty
10 months ago

after it works then what how am i supposed to get the game working like normal with my saves and cc? the game no longer opens it just stops responding everytime i open it

puzzlezaddict's avatar
puzzlezaddict
Hero+
10 months ago

@Ambyykitty  If the game works as normal with none of your user content (saves, cc, etc.), but does not work once you've added those files back in, then the problem is those files.  Start with your mods and custom content; here's a list of known broken mods after this patch:

https://answers.ea.com/t5/Mods-CC-Issues/Broken-Obsolete-and-Updated-Sims-4-Mods-1-108-July-23-2024-Game/td-p/13891143

Anything not on the list, you'll need to test yourself.  Use the 50/50 method if you have a lot of files to go through.

https://modthesims.info/wiki.php?title=Game_Help:Finding_Problem_Custom_Content#The_50.25_Method

Once you've done that, you can transfer the contents of saves, Tray (saved households and builds), Screenshots and Recorded Videos if you care about those, plus the UserSetting.ini file for the login rewards.  The rest can be discarded.

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