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AutumnFlynn93's avatar
AutumnFlynn93
2 years ago

Crystal Creations Bug - Modals for Cut Gem and Design Jewelry Not Working

Product: The Sims 4 Platform:PC Which language are you playing the game in? English How often does the bug occur? Every time (100%) What is your current game version number? 1.105.345.1020 What ...
gameplay issue
AutumnFlynn93's avatar
AutumnFlynn93
2 years ago

And to make it v. clear: I am not using any mods or CC. 

crinrict's avatar
crinrict
Hero+
2 years ago
@AutumnFlynn93 Please post any lastExceptions you may have

Have you done a folder reset ?
  • AutumnFlynn93's avatar
    AutumnFlynn93
    2 years ago

    So far I've deleted the localthumbcache and repaired the game. It didn't have any effect.

    I haven't seen any come up - is there a way to check those? 

    And I haven't, do you have the steps to do this please? Thanks! 

    • crinrict's avatar
      crinrict
      Hero+
      2 years ago

      LastException files are created in the documents folder. It's possible that none are created though

      Try the following

      • Close the game
      • Rename Documents\Electronic Arts\The Sims 4 to Documents\Electronic Arts\The Sims 4_Old
      • Repair the game
      • Start the game. All your content will be gone now as the game created a new folder. All your saves/.. is still in the old folder so not to worry
      • Start a new save game
      • Check if you still have the error
      • Report back with your results for further steps on how to get your stuff back.

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