[CURRENT ISSUE] [LBMBLE] Gnomes trying to fix message

I am also having this trouble on PS5. I saw the "gnomes trying to fix" message in-game, and on home screen under the event tab, it says I have 3/3 logins, next reward in 2D 2H, but all the rewards show as locked, including week 1. 

There was one day where I was able to claim items for week 1 after logging into the EA website on my computer, then relaunching the game on console. Now the 1st 4 items show up in build/buy but still show as locked on the event page. I have not been able to claim the fountain, the last item for the 1st week, and it does not show up in build/buy. I tried signing out and back into the EA website on the computer and relaunching the game on console again, but that didn't change anything.

I had also tried checking under Game Options: Other to make sure the console is connected to my EA account, as that was an issue with a prior login event; but it's set to Auto-Reconnect, and there's no new terms & conditions to agree to, so... Short of deleting and re-downloading the game to my console, I've done the troubleshooting I can think of... 

I have no idea if it's related or just a coincidence with the last update, but my game is also now listing every non-base-game item as new, even though I've had most of these packs for years. 🙃