I play on my PlayStation 5 and the new event is not letting me claim anything. On the home event screen it says next reward in 4 days 19 hours and then on the gameplay screen it says please wait and ...
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Hi, I have had this issue myself but have found a way to resolve it for the PS4. If you go to settings - storage - system storage - saved data - the sims 4 then find user data press options then delete the user data only.
After deletion of user data when you open the sims back up you will need to reagree to the t&cs but the event should be working and any saved games still present.
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- EA_Cade3 months ago
The Sims Team