Forum Discussion

Seasoned Adventurer

30 days ago

Solved

Deck the Palms event rewards not able to be claimed

This event isn't letting me claim most of the rewards. It's even worse for another household member, they can only get the first 3. Windows 11 and fully updated games for both of us. Happens wit...

gameplay issue

time limited events

crinrict
30 days ago
Hi heyjedikitty

did you start right away ? You can only claim one batch per day so if you already claimed one today, you'll need to wait till tomorrow.

For your household member, do they have the event tab ?

If not, see this: Deck the Palm event rewards not claimed? | EA Forums - 13035906

crinrict

Hero+

30 days ago

Hi heyjedikitty

did you start right away ? You can only claim one batch per day so if you already claimed one today, you'll need to wait till tomorrow.

For your household member, do they have the event tab ?

If not, see this: Deck the Palm event rewards not claimed? | EA Forums - 13035906

heyjedikitty
Seasoned Adventurer
29 days ago
That seems to have solved it! I'm sorry, I guess I totally misunderstood how this one was working - I thought you'd claim everything up to the day's date. Thank you so much!
- crinrict
  Hero+
  29 days ago
  Yeah, it's a bit unclear.
  
  Glad that helped :D
- cjachniak168
  New Traveler
  22 days ago
  I wrote to them not to do this.. many ppl are busy during the holidays
  - PipMenace
    Hero
    22 days ago
    cjachniak168 I think as long as you log in every 24 hours starting today you can probably still catch up before it ends but it’s cutting it close.