@Mipaoletti, did that same dog used to play and then suddenly stopped?🤔
Are you on a PC/Mac or a console. If you are on a PC or Mac, then do you happen to use Mods or Custom Content (CC)? 🤔 If you do, then we need to rule out any conflict with outdated Mods or CC items, as outdated Mods/CC often cause problems in the game.☹️ Most Mods and CC creators update their items every time EA releases a patch to the game, so make sure you have the version of the Mod/CC item that is compatible with EA's latest patch! 😇
Please do all of the following:
1) Move the Mods Folder to your desktop
2) Delete the localthumbcache.package file in the game folder.
3) Fix you game in Origin by logging in and go to Library, then right-click on The Sims 4 and choose the "Repair Game" option from the list. Wait until Origin finishes repairing all your packs and not just the base game.
4) Now, when you turn on your game again, it will create a new mods folder that will be empty. Check to see if your game is now working without mods/CC.
5) Now you can try adding back items from your Mods folder one at a time checking your game each time to see which item is causing your game to not work properly. If you have a lot of items, you can try the 50/50 Method.
The CC creators will usually update the CC items and Mods after these updates, so when you find out which one is the culprit, you can get the updated version from whoever made that item of CC in the first place. You should try these steps anytime you have problems in your game to rule out CC/Mods problems. It is the responsibility of the Mods/CC creators to update their items anytime EA releases a patch/update, and it is the responsibility of the people who use Mods/CC to make sure they are using the most recent version.
If you don't use Mods or CC , or if the steps listed above don't fix your problem then there probably is something else that is causing it, but we need to rule out a CC/Mods conflict first! 😉
Please update us on your situation! 😇
