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MaryMJJackson's avatar
MaryMJJackson
New Rookie
2 days ago

error code since the update of 02/25/2025

Hello everyone,

Here it is, I updated the game yesterday and since then I can no longer continue my game....

I took care to remove my mods before doing the update. After which, I started the game and wanted to continue my game but the message: "loading error error code 123:6346675a:d7a98a7c" was displayed.

Thinking that it was because of the mods and that they had to be updated, I checked and updated them. Same problem.

I removed the mods folder, so there are no more mods in the game, but still the same message.
Also, I tried to repair the game (still without having mods in my Sims 4 folder), but it didn't do anything more....

There, I had to make a new game so that the game doesn't bug anymore.....

Could someone help me to access my old game saves, please? Thanks in advance!

Happy Simming everyone!

(SU: Thread moved from Sims 4 FR to Sims 4 EN. Please post in the right language board per rule.)

1 Reply

  • Hi MaryMJJackson 

    Do you get the error when loading into your household or a restaurant ?

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    Best is to delete the ones you have, then trigger the error and check if new ones are created.

    If that is the case, please copy/paste the content here. You can open the file with any text editor.


    Deleting the file won't fix your issue. Uploading the file is meant for troubleshooting.

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