Ideas

crinrict's avatar
2 months ago
Status:
Under Investigation

[DO] Error Code: 123:6346675a

Issue

When loading into a restaurant, I'm booted back to the map with the error message: The game failed to load.  Error Code: Error Code: 123:6346675a. It is recommended that you relaunch the game.

I also get the following LastException

<?xml version="1.0" ?><root>
<report><version>2</version><sessionid>110a0a0ed42c8cd367ba3914</sessionid><type>desync</type><sku>ea.maxis.sims4.15.macx86</sku><createtime>2025-02-22 16:06:15</createtime><buildsignature>Local.Unknown.Unknown.1.112.519.1220-1.300.000.199.Release</buildsignature><categoryid>restaurant_zone_director.py:481</categoryid><desyncid>110a0a0ed42c8cd367ba3914</desyncid><systemconfig/><screenshot/><desyncdata>Exception raised while processing zone spin up sequence: 'RetailManager' object has no attribute 'set_dining_spot_count' (AttributeError: 'RetailManager' object has no attribute 'set_dining_spot_count')
Traceback (most recent call last):

  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 130, in wrapped
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 126, in finally_wrap
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 157, in wrapper
  File "T:\InGame\Gameplay\Scripts\Core\sims4\utils.py", line 175, in wrapper
  File "T:\InGame\Gameplay\Scripts\Server\areaserver.py", line 383, in c_api_client_connect
  File "T:\InGame\Gameplay\Scripts\Server\zone.py", line 609, in do_zone_spin_up
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 1734, in update
  File "T:\InGame\Gameplay\Scripts\Server\zone_spin_up_service.py", line 394, in on_enter
  File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 345, in _select_zone_director
  File "T:\InGame\Gameplay\Scripts\Server\venues\venue_service.py", line 491, in _set_zone_director
  File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 253, in on_startup
  File "T:\InGame\Gameplay\Scripts\Server\restaurants\restaurant_zone_director.py", line 481, in _update_dining_spots
AttributeError: 'RetailManager' object has no attribute 'set_dining_spot_count'rtim=0
Client Session Time: 33.65
 
Num Save Errors: 0
 
Num Load Errors: 0
 
Current Game State: 0x96d01090
 
LoadingScreenActiveFlag: 1
 
Origin Version: 13,401,0,5914
 
Modded: False

 
</desyncdata></report>
</root>

Cause

There are several objects that can cause this (thanks to Sims Afterdark Discord for the info)

  • CC Dining Chairs and tables
  • Banquet tables
  • Left over plates

Solution

Load the lot in build mode and delete the offending objects

7 Comments

  • Hey crinrict - In regards to your last comment:

    "I found some information in the Sims After Dark discord on this error: do you have any banquet tables in your restaurant ? Are there still any plates and stuff that weren't cleaned up when you left ? You should be able to load the lot in build mode and remove all that."

    I checked over the restaurant and there was no plates, as well no banquet tables. I deleted the old restaurant all together and made a new one with just very basic functions (everything found in the requirements settings for the restaurant plot - tables, toilet, sink, host station, waiter station, etc).. I got the same pop up after trying to get my sim to visit. I still have a huge hunch, this goes hand in hand with the For Rent pack, as that was what initially started the problem. For some reason it was really hard for me to bulldoze the rental lot, and when I went to change the lot from "Rental" to "Restaurant" it would immediately go back to "Rental". I refreshed the game and that was when it finally changed to a restaurant but since then I've come across all of these problems.

  • crinrict's avatar
    crinrict
    Hero+
    2 months ago

    Sakuratura 

    Would you be willing to share your save with me ?

    If so, please zip your saves folder and upload it somewhere like dropbox, googledrive or OneDrive and PM me the link.

  • Lokamoon's avatar
    Lokamoon
    Seasoned Newcomer
    2 months ago

    Thank you for this solution; my restaurant was having issues with this error code.

  • Sakuratura's avatar
    Sakuratura
    New Novice
    2 months ago

    I was able to deconstruct the lot and replace it with a spa. The spa is functional and is able to be visited by sims. I don't have a save file from when the restaurant glitch was happening, but I might be able to recreate what happened on a new game file. I'll PM you once I'm successful with recreating the events that lead to the error code.

  • Hey crinrict I managed to restore a previous save and was able to make the original error code appear again. Unsure how to give you the save file. Maybe you can walk me through the process.

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