Forum Discussion

Funyoon's avatar
Funyoon
Newcomer
15 hours ago

Failed to Load Game/ BUG

About two days ago, mid game I got a pop-up that said, "Failed to Load Game" and that they recommend that I restart my game. I have restarted my game plenty of times and even let the game sit for a while. With absolutely no fix. But every time I load in, it gives me the same pop up. I do not have an CC or Mods; I play base game with packs that I have bought. I saw some posts saying that it happened to other people, but they have CC or Mods. Please fix this, I miss my game.

crashing
error code
never cc or mods
pc

1 Reply

  • crinrict's avatar
    crinrict
    Hero+
    15 hours ago

    Failed to launch is a generic error so could you please provide the following info:

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting. 

    Could you post your Computer's DxDiag?

    • Press Windows-Key + R
    • Type: DxDiag
    • Click on Save all Information.
    • Attach the Text File to your post

    Does it now crash right on start or still mid game ?

Recent Discussions