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nonbhinarybhabie's avatar
nonbhinarybhabie
Seasoned Newcomer
3 days ago

gallery says i used packs i didn't!

hi all!! first post here so my apologies if i am unfamiliar with the etiquette. i just uploaded a house i made with only Horse Ranch and base game, but when I upload it, it says I have items from Snowy Escape. I had the filter on to only see Horse Ranch and base game while building, and I've gone over the build a dozen times now, and I can't seem to find anything from Snowy Escape. I even looked through all the Snowy Escape items to see if I recognized any of them from this build. 

If it was a household I would upload each member to check, but since it's a lot I don't know what to do! The other posts I've seen, the builder ended up figuring it out on their own or giving up. Hoping someone can help me!! :) Thank you in advanced!

8 Replies

  • Can you try the following:

    1. Start the game
    2. Go to your options - Pack select
    3. Disable Snowy Escape
    4. Restart your game
    5. START A NEW GAME
    6. Place your lot from the gallery
    7. The Snowy Escape things should be removed
    8. Re-upload the lot
    9. Exit to main menu
    10. Enable Snowy Escape again.
    11. Close the game

    This is probably the easiest way to get rid of whatever is on the lot. 

    Let me know if it still shows as having something from the pack after doing this.

     

  • nonbhinarybhabie's avatar
    nonbhinarybhabie
    Seasoned Newcomer
    2 days ago

    That's such a great idea, I'm sure this is just some bug happening now. I am still going crazy because I placed it with Snowy Escape disabled and looked all over the lot for the missing item and I still can't figure it out! I know that's not exactly the point but it's making me insane lol. 
    Thank you for the advice <3

  • crinrict's avatar
    crinrict
    Hero+
    2 days ago

    The gallery ... It's been wonky for the past two weeks. There's other reports on this in the bug forum. No idea what's going on (not very good with gallery issues)

    I can't tell because the error is above the packs but is it still flagging SE ?

  • nonbhinarybhabie's avatar
    nonbhinarybhabie
    Seasoned Newcomer
    2 days ago

    I was able to re-upload it to the gallery after all and it is not showing the SE item anymore! Still wish I knew what it was but at least it's uploaded properly now :) Thanks again so much!!

  • nonbhinarybhabie's avatar
    nonbhinarybhabie
    Seasoned Newcomer
    2 days ago

    I think part of the reason it wouldn't upload to the gallery was because it was marked as 0 bedrooms & 0 bathrooms somehow, once I fixed that it uploaded?