Forum Discussion
This was an old issue but all remedies were years ago when Origin existed not with the current EA app. I had a working game 2 days ago. Last thing I did was play Sims 4 and shut down my computer. Yesterday, less than 12 hours, I can't connect online. I can't see the Gallery since the game is offline. I have internet, EA app works fine and says I am online. I can even purchase stuff from inside the game. I removed the mods, I repaired the game, I started with making exceptions for the Sims 4 folder on my C drive and under documents on the antivirus and firewall. I went and cleared cashes and files from document as suggested in an old thread. I even turned off antivirus and firewall. I connected from 5G at home to my 2.5 to even my phone as hotspot. I reseted my router and my wifi connection from my computer (forget). There hasn't been a Windows Update, I haven't downloaded any cc in months, I have no other games, I haven't installed anything new in my computer. Nothing has changed from my side on Sims 4. I even checked and my account has no bans.
I also tried all of this:
https://sims4.crinrict.com/eng/2014/09/delete-cache-files/
My computer is new, less than one year, an ASUS ROG which is overpowered for this game but I upgraded so I can keep playing Sims 4, the only game I play :D
Wondering what else can I do. Is it only me? Did something happened to the game yesterday or the servers? Open for suggestions...pls help!
- 3 months ago
I'm having the same problem. I was playing yesterday morning and the Gallery worked fine. I returned to the game a few hours later and suddenly couldn't connect to the Gallery. This hasn't happened to me in years - since the Origin days. I tried everything you did, and there's another post on here with two other people having this problem within the last 24 hours, but I can't find any other posts about this on sites like Reddit. D:
Please let me know if you figure it out!!
About The Sims 4 Gameplay Questions & Issues
Recent Discussions
- 2 hours ago
- 4 hours ago