Forum Discussion

VialetNapisom's avatar
10 months ago

Game Closes without error or warning

Product: The Sims 4
Platform:PC
Which language are you playing the game in? English
How often does the bug occur? Every time (100%)
What is your current game version number? 1.109.207.1020 DX11
What expansions, game packs, and stuff packs do you have installed? Love Struck, For Rent, Horse Ranch, Growing Together, High school Years, Cottage Living, Snowy Escape, Eco Lifestyle, Discover University, Island Living, Get Famous, Seasons Cats & Dogs, City Living, Get Together, Get to Work, Werewolves, My Wedding Stories, Dream Home Decorator, Realm of Magic, Strangerville, Jungle Adventure, Parenthood, Vampires, Dine Out, Spa Day, Outdoor Retreat, Crystal Creations, Home Chef Hustles, Paranormal, Nifty Knitting, Tiny Living, Moschino, My First Pet, Laundry Day, Fitness, Vintage Glamour, Backyard, Kids Room, Romantic Gardens, Movie Hangout, Spooky Cool Kitchen, Perfect Patio, Holiday Celebration
Steps: How can we find the bug ourselves? Add a foundation to a house built on the Brooks Bridge Borough lot in Glimmerbrook. I loaded the exact lot with 0 changes to the gallery under A Dark & Secret Magic.
What happens when the bug occurs? With the moveobjects cheat turned on, I lift the house to add the foundation, and sometimes it appears for a moment, and sometimes it happens before it even appears. But, the second it's there, the game just closes. No pop up warning, no loading, no time in between. It's just completely closed. I've tried reloading it, tried rebooting my computer, removed mods folder which has nothing in it anyways, cleared cache, and it still happened.
What do you expect to see? I expect to be able to add something as simple as a foundation, stairs and terrain paint to finish this build.
Have you installed any customization with the game, e.g. Custom Content or Mods? Not now. I've removed them.
Did this issue appear after a specific patch or change you made to your system? Neutral/Not Sure 

I started building on the Brooks Bridge Borough lot in Glimmerbrook on Oct. 8th, 2024. I turned on the basic cheats: bb.Moveobjects testingcheats true and bb.showliveeditobjects. I managed to get the build almost complete, with the exception of a foundation on the house, stairs leading up to the porch, and terrain paint. The moment I tried to add the foundation, just two up so nothing huge, the game closed with no message, or loading. Not even a white screen or a "something went wrong" notification. It just closed. After a minute or so, the EA app opened back up like nothing happened, as though I'd closed the game myself. I tried going back into the game and repeating it; turning on the cheats and raising the foundation, and the same thing happened. I tried restarting my computer, tried having literally nothing else open while trying, removed the mods folder, cleared the cache, and tried again. Once, without the cheats, I added the foundation (which made it delete everything around it, but that's fine) and it almost seemed like it worked, but the second i tried to move the camera it did it again, closing the game with no warning.

I would love to add a screen shot of an error message, or a string of code, or a pop up, something, but it doesn't give me anything. It might have something to do with the build itself, since it has a few items from debug in it, but I can't be certain with nothing to go on. Just in case, I uploaded the build itself to the Gallery without any foundation, stairs outside, and terrain paint; exactly as it has been while it's been crashing, for others to try. It's called A Dark & Secret Magic (named after a book.)

1 Reply

  • @VialetNapisom I tried your lot and don't have any crashing.

    Do other houses work fine ? If you place this building on another lot, does that work fine ?

    Could you post your Computer's DxDiag?

    - Press Windows-Key + R
    - Type: DxDiag
    - Click on Save all Information.
    - Attach the Text File to your post