simlunar
2 years agoSeasoned Newcomer
Game crashes on cacti casa
- The game starts loading and then disappears or crashes with no error.
- I open the game either from the EA app or from Steam. It opens and click on 'resume' It starts to load my save, and then the game instantly closes/disappears.
- I have also tried opening my save via 'Load Game' and then on the map I click the lot I want to play or build, either option it crashes. To test this, I have tried to go to build mode on another lot, which works. The issue may be with this one lot, which I have spent days building on now.
What I've done so far :
- Removed all mods and custom content
- Cleared cache
- Updated my graphics card
I'm not very good with computer specs and things but I'll try my best to share what might be useful here :
- processor - intel core i5-10400F CPU @ 2.90GHz
- RAM 16.0 (15.9 usable)
- Graphics Card - NVIDIA GeForce RTX 3060 (updated to driver version 551.23 after the issue with my game started)
- Operating System Windows 11 Home
I have since tested the game after the graphics card was updated. I've gone into a household and played them, built on the lot - no issues at all.
I then went back to the lot that crashed (cacti casa in oasis springs) and I could play the family, I could enter build mode but I could not build. I try to place a wall or fence or any item like a sofa or a tree and they immediately disappear so it seems to be an issue with this lot. I can also not upload this lot to the gallery.