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SnackSnake9's avatar
SnackSnake9
Seasoned Newcomer
1 day ago

Game crashes when trying to enter live-mode

Hello!

I am comming here this fine evening, cause since the last update during the first week of August ( the AUTOSAVE update) my games been refusing to load into live-mode.

More specifically on my main save file, it is crashing everytime i try to enter a household.
Doesn't matter if its my sims, or the NPCs household, it crashes on them all.

To add, i can enter CAS, I can enter BB, but well i can enter the other one.
This is very bothering cause it has happened to my MAIN save file, with my legacy generation save of 5 YEARS.
I am very attached to that save file, so yeah.

My test save file, loads live-mode perfectly fine, its just the other savefile.
I took out my mods/CC before the update and updated them when those were all out.
But its both with and without mods/CC that this happens.
I've tried cleaning up the cache, still happens. I've done the "repair" function on the EA App, and it is still happening.

I really really hope you guys can help :)

1 Reply

  • HI SnackSnake9​ 

    Do you have any LastException files in Documents\Electronic Arts\The Sims 4 ?

    • Delete the ones you have
    • Trigger the error again
    • Check if new ones are created
    • If that is the case, please copy/paste the content here. You can open the file with any text editor.

    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.