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JaimeAttard's avatar
JaimeAttard
New Novice
3 days ago

Game Crashing when returning from High School

Hi there,

I loaded the game this morning on my PC and one of my sims was at high school and I decided to go there. When trying to return to their home lot, the game kept crashing on the load screen. I exited and repaired the game, tried again and no luck. I tried re-entering the game just instead of "resuming", I loaded the game and chose another sim from the same family to start with and the game crashed on the load screen again. Do not have any mods or CC installed, recently purchased the new expansion pack and had little problems since then but not like this. Would love some help if possible!

2 Replies

  • Hi JaimeAttard​ 

    Do you have any LastException/LastCrash files in Documents\Electronic Arts\The Sims 4 ?

    - Delete the ones you have
    - Trigger the error again
    - Check if new ones are created
    - If that is the case, please upload the files to either googleDrive or oneDrive and post the link here (make sure it's public)


    Deleting the file won't fix your issue. Posting the info is meant for troubleshooting.