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789yeezy1234's avatar
789yeezy1234
New Novice
17 days ago

Game does not load

I have waited for all the updates, I have no cc mods, I uninstalled the game and redownloaded it, but my sims 4 still is on the infinite loading screen. IT BEEN WEEKS Can anyone please help  me 

4 Replies

  • 789yeezy1234's avatar
    789yeezy1234
    New Novice
    15 days ago
    • I removed all mods - and redownloaded the game completely
    • I do not see any - would it be in a specific folder 
    • infinite loading screen when trying to load the game itself 
  • Could you please provide the following information

    • Did you never have mods/cc or remove them ? Please pick a thread tag for that.
    • Any LastException/LastCrash files in your documents folder. Upload them to either google or oneDrive and post the link here.
    • What error code are you getting ?
    • When are you getting infinite  loading ? When trying to load a specific household ? Any household ? Any save or when trying to load the game itself (before getting to the main menu)